Job Description

• 10 years of applicable program management experience in a technology environment, preferably for a large company.

• 5 years experience serving in a leadership role on a small to mid-sized Agile development team that was diligently applying Scrum principles, practices, and theory.

• 3 years experience in leading technology, multidisciplinary efforts across a large-scale matrix organization

• Proven experience establishing project management process improvements.

• Proficiency in MS Office and project management tools Certification in project or program management (e.g., PMP, ACP, AgilePM, PgMP, CSM, etc.)

• proven experience managing technology project management experience across multiple methodologies (waterfall, agile).

• strong knowledge of project management standards, methodologies, and best practices.

• excellent analytical, problem-solving, and communication skills.

• attention to detail and accuracy.

• ability to work independently and collaboratively with various levels of stakeholders.

• ability to establish relationships quickly.

• can mentor and coach technology program and project managers.

• loves to solve problems and tell stories with data.

• prior experience establishing project management processes.

• prior experience in project audit governance processes within a PMO org.

Job Responsibilities

• Plan and execute project audits according to the PMO audit plan and schedule.

• Review and evaluate project documents, deliverables, processes, and practices for adherence to the PMO framework, policies, and procedures.

• Provide guidance and coaching to the project and program managers and teams on the application of the governance framework, policies, standards, and procedures.

• Identify and report on project risks, issues, gaps, and improvement opportunities.

• Provide recommendations and best practices to enhance project performance, quality, and compliance.

• Follow up on the implementation and effectiveness of corrective and preventive actions.

• Oversee the project health checks execution plans and ensure the plans stay aligned with the scope and timeline of the organization.

• Prepare and present audit reports and findings to the PMO and project stakeholders.

• Create and lead executive presentations on project management maturity and adoption.

• Contribute to the continuous improvement of the PMO audit methodology, tools, and techniques.

• Collaborate with leadership to develop and implement project governance and project health check/audit strategies aligned with PMO organizational goals, including strategy and execution to support process and system adoption, including stakeholder engagement, training, communications, and sustaining change over time.

• Identify and escalate any deviations, gaps, or conflicts in the project and program governance and provide recommendations for resolution.

• Research and benchmark best practices and industry standards for project and program governance and propose enhancements and innovations.

• Establish key performance indicators (KPIs) to measure the success and effectiveness of project audit initiatives.

• Proactively identify and resolve project governance/health check impacts and risks to project management processes that span across multiple cross-functional teams.

• Report progress and status to executive leadership.

Department/Project Description

The Technology Program Manager - Governance will partner across the organization to continue the development, continuous improvement, and roll-out of project management methodologies, tools, templates at an enterprise level to drive the adoption and maturity of PMO processes, standards, and tools improvements and offer predictable delivery of programs and projects for their organization. This role will be the catalyst to drive best practices to ensure that the projects and programs are aligned with the strategic objectives and governance framework of the organization. The Program Manager - Governance is responsible for conducting independent and objective assessments of the performance, quality and compliance of projects and programs within the organization. This includes monitoring and reporting on the performance, compliance, and quality of the projects and programs, as well as providing recommendations for improvement and best practices.