Job Title: Project Manager

Location: O'FALLON MO

Duration: 0-12 month(s)

Customer Engagement Power Systems Specialist located in O’Fallon, Missouri (St. Louis area). 80% onsite, 20% remote (occasional work from home office).

Temporary role but could be temp to hire.

The EBC is an essential commercial sales tool utilized by end-user and channels sales teams as well as for marketing events and internal sales enablement needs to support our business.

The goal of the EBC is to accelerate the sales process and enhance sales growth by creating a customized customer experience, which showcases SE’s expertise and expands business opportunities and relationships.

It is also used to educate and upskill our internal teams.

Your role will be as a member of a larger EBC team responsible for providing consultative product and solution expertise to our customers.

You will work closely with the client sales team to understand their sales objectives, account plan, customer's business issues, and competitive pressures to tailor your material to each customer's specific interests.

You will be the face of SE representing our power systems portfolio presenting trends and our value prop to customers both in-person and virtually (through an advanced video camera system).

You and the EBC team works closely with account managers, business development teams, sales executives, and other relationship stakeholders to offer consultative input throughout the planning process. Your role will specifically focus on some of our single phase and three-phase power solutions such as UPS systems, switchgear, and transfer switches for data centers and associated software and services. The work in the EBC requires collaboration, attention to detail, and ongoing learning.

The team must meet deadlines and deal with a range and number of people – customers, account teams, executives, suppliers, partners, and vendors--- and execute memorable briefings and events.

Knowledge of power systems is a top qualification followed by strong communication and presentation skills.

This position will lead EBC initiatives around all data center three-phase power solutions used in customer facing demonstrations.

In addition, this position requires customer interaction, presentations and developing and conducting product demonstrations.

Knowledge of the sales process, a collaborative work style and a commitment to continuous learning are critical to success.

The position requires someone who enjoys both formal customer interaction and hands-on product demonstrations.

Primary duties and responsibilities include:

• Presents and demonstrates the SE Power Story to customers, partners, and other guests.

• Understands client’s customer engagement and account management process.

• Demonstrates a keen understanding of the data center industry.

• Skilled at engaging all levels - From Executive to Technical customers.

• Develops customized presentations and demonstrations to guests.

• Works with Product Marketing and Technical Support to design new demonstrations in the Power Lab.

• Maintains lab and ensures the lab is in a constant state of readiness for all events.

• Captures and communicates customer insights as needed (voice of customer).

• Interacts with Power Product Development and marketing divisions to stay abreast of new technology.

• Develops relationships with product groups to receive technical and product support.

• Data center experience desired.

• Good business acumen is a plus.

• Team-player, strong interpersonal, presentation, verbal, and writing skills.

• Familiarity with international standards is a plus.

• Willingness to work hands-on, is required.

• Certifications, publications, and other industry credentials, a plus This position reports to the Customer Experience Center Director.

Job Type: Contract

Pay: $57.00 per hour

Shift:

• 8 hour shift
• Morning shift

Experience:

• Data center: 3 years (Required)
• power systems: 2 years (Required)
• conducting product demonstrations: 2 years (Required)
• customer's business issues: 1 year (Required)

Ability to Relocate:

• O'Fallon, MO 63368: Relocate before starting work (Required)

Work Location: In person