Radiant Promotional Group, LLC is Hiring a Collision Center Service Writer Near Raleigh, NC
Position: Collision Center Service WriterOur client is seeking a skilled Collision Center Service Writer to provide exceptional customer service and streamline operations in our bustling collision center. If you're passionate about delivering top-notch service in a fast-paced environment, we want to hear from you. Responsibilities:
Greet customers and assess their collision repair needs
Document vehicle damage and prepare accurate repair estimates
Coordinate with technicians to ensure timely completion of repairs
Communicate with insurance companies to facilitate claims processing
Keep customers informed about the status of their repairs
Resolve any customer concerns or issues promptly and professionally
Qualifications:
2 years experience as a service writer, preferably in the automotive collision industry
Strong communication and interpersonal skills
Ability to multitask and prioritize in a busy environment
Proficiency with computer software and basic math skills
Knowledge of collision repair processes and insurance procedures is a plus