Job Summary:

This role leads the development and execution of Change Management strategies and plans on large initiatives focusing on the people side of successful program/project execution and sustained benefits.

Job Accountabilities:

Leads the design and development of the Change Management program/project strategy.

Creates and manages detailed change management project plans based on the change strategy to drive adoption, sustain changes and realize ROI.

Establishes and leads initiative Change Management project/program team.

Develops and maintains the Change Management program /project plans, schedules, and metrics.

Tracks plan execution and provide status updates to Program Manager, PMO, and Sponsors/Advisory team as identified.

Identifies and manages people risks, issues, and decisions.

Performs Change Management assessments, including Stakeholder, Readiness, and Impact assessments . Analyzes the information.

Develops strategy as an input to communication and training activities.

Develops approaches to assess where people currently are in their understanding and support of the change.

Drives awareness, understanding and ownership of changes throughout the project lifecycle and successfully transfers sustainment ownership at project close.

Creates, develops, and facilitates change networks or other methods to share information, gather feedback, perform readiness checks, and support those impacted.

Provides guidance that supports the design and delivery of end-user training and communication.

Coaches and mentors others on CM practices or deliverables.

Consults with and influences project leadership and sponsors to develop and deliver results in alignment with change management strategy.

Job Qualifications:

* A four-year degree from an accredited college or university, with emphasis in business, organizational development, or related field.

* A minimum of six years proven Organizational Change Management experience. Extensive knowledge of the tools, methodology and modules used in leading and managing change.

* Prosci or CCMP Certification

* Demonstrated successful completion of change management projects/ program from start to finish at an enterprise change level involving a complex change.

* Ability to apply change management processes and tools to create a strategy and roadmap for the organization and its customers that increases the overall awareness and ensures adoption of the changes required by projects/programs.

* Proven ability to quickly gain insight into business needs, unique cultures, historical experience with change, and area capacity to change.

* Demonstrated effective interpersonal, verbal, and written communication skills at all levels of an organization.

* Proven ability to develop and maintain productive relationships with key leaders and influence at all levels of the organization.

* Proven ability to think creatively and design strategic solutions to complex changes while managing a project team, schedule, and desired outcomes. Corporate Competencies level of Manager: Business Acumen, Change Management, Communication, Customer Focus, Decision-making, Leadership, Results Orientation and Teamwork.