4 Front Office Supervisor Jobs in La Crosse, WI
Radisson La Crosse is Hiring a Front Office Supervisor Near La Crosse, WI
Benefits: Full benefits package to our full-time employees including health, dental, vision, short & long term disability, 401(k), vacation time, holiday pay
Starting Pay: $18.00 or based on experience
Shifts/Positions Needed:
- Full Time: 30-40 Hours per Week
Key Responsibilities:
- Receives and processes incoming guests
- Ensure a delightful, seamless arrival and departure for our guests.
- Greets guest and processes hotel registration and other transactions
- Keeps current on hotel accommodations, services and local attraction
- Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction
- Records resolutions to guest complaints on the “Make it Right” log
- Works with other departments as appropriate to arrange for services requested by the guest
- Stays current with developments in the hotel by reviewing and updating the communication log
- Prepares end of shift summaries and communications for management and other shifts
- Encourages day to day up selling of guest accommodations and promotes hotel amenities, food & beverage outlets, hotel services and loyalty program
- Supervises Front Office Operation and Employees
- Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.
QUALIFICATIONS & SKILLS:
- Ideal candidate will have a minimum of 2 to 5 years of hotel front desk experience
- Experience in Opera system preferred
- Strong verbal, written, supervisory and interpersonal skills
- Works well independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to maintain a positive and professional attitude when handling all situations
- Adhere to the policies and procedures of the hotel
- Ability to work a flexible schedule including holidays and weekends
- Proficient in guest and math skills.
PHYSICAL DEMANDS:
- Ability to stand, stoop or bend for entire shift
- Ability to push/pull up to 30lb
- Good manual dexterity on a variety of office equipment
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Ability to Commute:
- La Crosse, WI 54601 (Required)
Work Location: In person
Job Summary
Full Time
$35k-49k (estimate)
08/16/2024
12/13/2024
The job skills required for Front Office Supervisor include Guest Service, Front Office Operations, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Supervisor positions, which can be used as a reference in future career path planning. As a Front Office Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Supervisor. You can explore the career advancement for a Front Office Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.
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