11 Client Services Representative Jobs in Edina, MN
Radius Global Solutions LLC is Hiring a Client Services Representative Near Edina, MN
FLSA Classification: Non-Exempt
Bonus Eligible: Not Applicable
Reports To: Client Services ManagerApproval or Revision Date: March 2018
SummaryThe Client Services Representative will provide day-to-day support to assigned clients, account managers and internal business units. The position will be responsible for all client related reporting, correspondence, documentation, and deliverables. The representative will work with all areas including Operations, IT, HR, QA, Training, Accounting, and Sales. The primary responsibilities will include the management of multiple accounts and providing support to account managers and clients to meet contractual obligations, service levels, revenue goals and profitability.
Essential Functions
- Provide administrative support to assigned clients and internal account managers.
- Participate in pre-sales activities including requirements definition, deliverables management and implementation of new business.
- Manage and coordinate all aspects of client related correspondence.
- Maintain weekly/monthly productivity reports and consult with account manager on a regular basis to confirm accuracy and maintain timeliness.
- Coordinate client related requests with all internal business units.
- Coordinate and consolidate client profiles and satisfaction surveys with account management team to ensure proper forecast of new business, staffing requirements and overall client satisfaction.
- All other duties as assigned.
- This position does not have Supervisory Responsibilities/Accountabilities.
- 2yrs experience in Collection field.
- Must display independent judgment in planning, analysis and decision-making.
- Adept at using computer office productivity software and various Windows operating systems.
- Minimum two years of client services experience with proven track record of managing multiple accounts.
- Must demonstrate understanding of account contracts, reports and client correspondence.
- Excellent written and oral communication skills.
- Must be able to interact effectively with all levels of internal and external business units.
- Must be flexible to operational and client timelines and requirements.
- Positive attitude, detail oriented and highly motivated coupled with excellent documentation skills.
- Ability to effectively prioritize and manage resources to meet the needs of multiple concurrent projects.
- Work is generally performed within an indoor office environment utilizing standard office equipment.
- Travel: This position does not normally require overnight travel.
- General office environment physical requirements such as sitting for long periods of time, extensive use of computers and keyboards, lifting of less than 20 pounds.
Radius Global Solutions, LLC is an equal opportunity employer.
Job Summary
Contractor
$49k-66k (estimate)
05/22/2024
07/18/2024
radiusgs.com
Ambler, PA
500 - 1,000
Related Companies
The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Representative job description and responsibilities
Providing the clients with product and service knowledge.
02/20/2022: Colorado Springs, CO
The Client Services Representative performs Masterfile maintenance and quality control, facilitates requests supporting audit exams and reviews, ad-hoc regulatory requests and self-testing.
12/29/2021: Roanoke, VA
The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.
01/13/2022: Santa Ana, CA
The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio
02/10/2022: Fresno, CA
Planning and making a schedule for the monthly meetings with the clients.
03/01/2022: High Point, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Representative jobs
A Client Services Representative needs to be familiar with every part of a site.
01/02/2022: Fargo, ND
Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.
12/22/2021: Elkhart, IN
Review the job description for a Client Services Representative.
01/01/2022: Carson City, NV
The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.
12/30/2021: Santa Rosa, CA
The representative may be seated at a desk or workstation, or they may be on the phone with clients.
02/17/2022: Knoxville, TN
Step 3: View the best colleges and universities for Client Services Representative.
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