Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as Revenue Cycle Operations - Senior Manager, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

JOB SUMMARY

Our Revenue Cycle Operations (RCO) Senior Manager is responsible for providing operational management with a focus on optimization of reimbursement through leadership and oversight of customer escalations resolution department and private pay workflow through enforcement of policies and procedures while streamlining processes.

You will:

• Provide leadership to ensure timely, efficient and accurate processing of patient inquiry resolutions
• Create a framework to monitor and measure the customer escalations
• Measures and documents employee performance, reviewing monthly for staff development, recognition and goal achievement.
• Resolves issues as they relate to patient complaints regarding payment posting, credit balance resolution, or insurance discovery

• Plan, direct and evaluate follow-up and collections to ensure consistent positive cash flow to achieve operational efficiencies.
• Reviews current status of patient accounts to identify and resolve billing and processing problems in a timely manner.
• Directly supervises accounts receivable collection team for private pay sites. Monitors progress of team on a daily basis and redirects follow-up efforts as appropriate.

If You Are:

• Minimum of 5 years’ previous healthcare administration /revenue cycle, billing management experience.
• Working knowledge of full scope revenue cycle management process; patient registration, coding, billing, payment posting, revenue assurance, billing integrity, denial tracking/resolution, accounts receivable, medical terminology, payer contract familiarity with worker's compensation and no fault billing.
• Extensive knowledge of and experience in large scale receivables management.
• Ability to perform strategic planning and prioritize goals.
• Experience implementing and maintaining billing system.
• Strong proficiency in Microsoft office with advanced Excel skill.

Ideal Candidate will possess:

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
• Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, RadNet and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.

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