9 Wellness Center - Store Manager Jobs in Louisville, KY
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Wellness Center - Store Manager
$51k-78k (estimate)
Full Time | Retail
3 Weeks Ago
Rainbow Blossom Natural Food Markets is Hiring a Wellness Center - Store Manager Near Louisville, KY
Wellness Center Store Manager Job DescriptionRainbow Blossom was started in 1977 by Rob and Pumpkin Auerbach and is managed today by their daughter Summer Auerbach. We are so proud to have been a thriving part our Louisville community for so many years!
Our mission is to be a resource for improving the quality of life for ourselves, our community, and our company.
Our company supports health & wellness in our community and our employees should reflect our mission. We support individuality and hire team members from all walks of life. At Rainbow Blossom, you will find a professional environment that is supportive of your career goals as well as your personal goals.
We guarantee our foods are free of synthetic preservatives, artificial colors, or flavors. Our commitment to quality allows us to guarantee that our customers will be satisfied with their products unconditionally. Furthermore, we are more than happy to accommodate any special orders to ensure that each customer has exactly what they want and need.
The Wellness Center Store Manager is responsible for the daily operation of the Wellness Center, including managing practitioners, employee tasking, cash handling, operational compliance, and ensuring consistent and excellent customer service at all times. The Store Manager provides support for and accountability of the store staff, while ensuring that all employees are fully trained in all necessary responsibilities. The Store Manager is responsible for making sure the store is a safe and inviting environment for staff to work in and customers to shop in and for the practitioners to operate in.
The Store Manager reports to the Owner. This position is a full-time position, not to exceed 40 hours per week.
Requirements
This position will be required to lift up to 20 pounds often and 50 pounds rarely. This position will be mostly indoors in a climate-controlled environment, with occasional outdoor exposure, which could consist of hot and cold temperatures as well as potential exposure to wind and precipitation.
This position will be expected to stand and walk often, to sit and squat or kneel occasionally, and to climb rarely.
Our mission is to be a resource for improving the quality of life for ourselves, our community, and our company.
Our company supports health & wellness in our community and our employees should reflect our mission. We support individuality and hire team members from all walks of life. At Rainbow Blossom, you will find a professional environment that is supportive of your career goals as well as your personal goals.
We guarantee our foods are free of synthetic preservatives, artificial colors, or flavors. Our commitment to quality allows us to guarantee that our customers will be satisfied with their products unconditionally. Furthermore, we are more than happy to accommodate any special orders to ensure that each customer has exactly what they want and need.
The Wellness Center Store Manager is responsible for the daily operation of the Wellness Center, including managing practitioners, employee tasking, cash handling, operational compliance, and ensuring consistent and excellent customer service at all times. The Store Manager provides support for and accountability of the store staff, while ensuring that all employees are fully trained in all necessary responsibilities. The Store Manager is responsible for making sure the store is a safe and inviting environment for staff to work in and customers to shop in and for the practitioners to operate in.
The Store Manager reports to the Owner. This position is a full-time position, not to exceed 40 hours per week.
Requirements
- Experience with Microsoft Office, including Word, Excel, and Outlook.
- 3 years' experience in customer service and retail management.
- An associates or bachelor's degree
- Must feel comfortable with community engagement about Rainbow Blossom and the practitioners.
- Demonstrate leadership capability by setting the example for the team, delegating where appropriate, and is the representative of the company to our staff and customers.
- Must have great communication skills by showing the ability to listen, ask questions, and provide clear instructions
- Must be comfortable hiring, training, providing feedback, holding staff accountable and terminating staff when necessary.
- Must be able to motivate and lead the team, maintaining store morale.
- Must be able to handle multiple demands in a calm and orderly manner, addressing each issue according to its priority.
- Must be able to put together a plan and follow through consistently on commitments.
- Must be comfortable evaluating reports to provide feedback and accountability to department managers.
- Must be comfortable providing constructive feedback to employees based upon job performance.
- Must be able to provide excellent customer service, handling any questions, concerns, or complaints in a timely and appropriate manner.
- Must be able to provide excellent customer service, going above and beyond for the customer each time.
- Ability to work a flexible work schedule, including nights, weekends, and holidays, as needed.
- Manage store expenses to ensure the profitability of the store and the company.
- Must feel comfortable providing training to store staff, using all available tools to ensure they are fully trained in their positions.
- Must complete regular audits of the store to maintain operational excellence.
- Must complete weekly schedules, making sure to stay within labor budgets.
- Must complete bi-weekly payroll, ensuring staff are paid accurately for their time.
- Must complete annual reviews for all staff members, providing appropriate feedback as needed to develop staff members.
- Must manage practitioner offices, ensuring they are leased at all times and in good condition.
- Must manage payment structure for practitioners.
- Must be able to delegate responsibility of the operation of the store while unavailable or off work.
- Expected to order supplies, as needed for the store.
- Expected to be able to step in and out of any role in the store to maintain optimal operation at all times.
- Expected to maintain operational compliance of the store with the support of Operations.
- Maintain safety standards in the store at all times for employees and customers.
- Must be comfortable resolving questions, concerns or complaints brought up by customers and staff in a way that resolves the situation, leaving the customer satisfied.
- Expected to accomplish any task assigned to them by the Owner, as needed.
This position will be required to lift up to 20 pounds often and 50 pounds rarely. This position will be mostly indoors in a climate-controlled environment, with occasional outdoor exposure, which could consist of hot and cold temperatures as well as potential exposure to wind and precipitation.
This position will be expected to stand and walk often, to sit and squat or kneel occasionally, and to climb rarely.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$51k-78k (estimate)
POST DATE
08/25/2024
EXPIRATION DATE
09/20/2024
WEBSITE
rainbowblossom.com
HEADQUARTERS
LOUISVILLE, KY
SIZE
50 - 100
TYPE
Private
CEO
CHRISTINE MCDONALD
REVENUE
<$5M
INDUSTRY
Retail
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