Who We Are
At Raise the Future, we believe every young person goes through life knowing they have a caring adult by their side. So, every day, we show up for kids in foster care by listening to their needs and introducing them to adults they can rely on. We then surround those connections with support so that they grow into meaningful, lasting relationships that help our youth heal from the past. Because to truly raise the future, we must raise the bar for what it means to support vulnerable youth and families as they navigate life, and work to transform the systems they engage with.
Since our founding in 1983, Raise the Future has designed and implemented evidence-based, wraparound services that reduce the amount of time youth in foster care live without a permanent family. We also offer programs that sustain the connections made between youth and caring adults so that they can have positive, permanent relationships that transform their futures.
Welcome to Raise the Future. We're glad you're interested in this role on our team!
Job SummaryUnder the direction of a Family Support Services Program Manager, the Family Navigator provides wrap around services to biological, reunified biological families, kinship families, foster families, and adoptive families through our Family Support programming. The Family Navigator utilizes Trust-Based Relational Intervention (TBRI®) principles to provide family navigation services, through intensive therapeutic case management and coaching with a focus to prevent youth from re-entering the child welfare system. In addition, this position is expected to support the children’s groups provided in the respective regions and assists with community events.
Essential Duties And Responsibilities

• Provide supportive services for families via in-person meetings, phone, email, and video conferencing.
• Work closely with the referring caseworker/county and the family to identify challenges, develop an action plan, and engage the family.
• Participate with and/or on the family’s behalf at meetings in the community including, but not limited to school meetings, Regional Accountable Entity meetings (Medicaid), county child welfare meetings, etc.
• Research and secure supportive resources for families, possibly including making phone calls and scheduling appointments on the family’s behalf.
• Document progress of work with each family via written monthly outcomes reports provided to the contracting counties and completion of assessment tools and notes in designated systems.
• Build relationships with community resources including but not limited to county agencies, non-profits, and youth/family development programs.
• Travel for trainings, presentations, meetings, community outreach, etc.
• Participate in meetings to discuss program outcomes with existing county contracts and to engage new counties in contracting for this program.
• Data entry and reporting regarding supportive services provided to families in both organizational and state databases.
• Facilitate children’s monthly “Implementation and Connection Groups” for TBRI®-trained families to provide ongoing support, learning opportunities, and natural points of connection for families.
• Provide in-home or virtual coaching as needed.
• Communicate as needed with the family and coworkers to schedule, coordinate, and provide care services in the home.
• Adhere to program and agency protocol and structure.
• Submit paperwork in adherence with prescribed timelines.
• Other duties as assigned by supervisor.

Supervisory ResponsibilitiesNA
Minimum Qualifications

• Bachelor’s degree in social work, psychology, human development, or human services related field.
• General computer literacy.
• Ability and willingness to work evenings and weekends as needed.
• Excellent observational and assessment skills.
• Demonstrated ability to effectively build rapport with families and children.
• Demonstrated ability to cultivate strong working relationships with diverse. populations, including public agency staff.
• Demonstrate diplomacy and networking skills.
• Excellent communication and customer service skills.
• Ability to work semi-autonomously as needed.
• Up to 50% travel, mostly driving within the state, is required. Successful candidates have dependable transportation and must meet insurance requirements for the organization.

Preferred Qualifications

• Bilingual Spanish speaking.
• 2 years of paid or volunteer experience with adoption, foster care, child welfare, human services, mental health, or related field required.
• Experience working with children with trauma histories.

Knowledge, Skills, And Abilities

• Demonstrated knowledge of Microsoft Office, Word, Excel, Outlook, Teams, the internet, Zoom and various database applications.
• Demonstrated ability to cultivate strong working relationships with diverse. populations, including public agency staff.
• Highly organized with proven attention to detail and deadline oriented.
• Self-starter; demonstrates initiative and ability to work effectively both independently and as part of a team.
• Demonstrated understanding of complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through guardianship or adoption.
• Demonstrated knowledge of Microsoft Office, Word, Excel, Outlook, Teams, the internet, Zoom and various database applications.
• Demonstrated capacity to implement TBRI principles and tools professionally or in a direct caregiving capacity.
• Excellent observational and assessment skills.
• Ability to work autonomously as needed.
• Demonstrated ability to effectively build rapport with Families and children.
• Demonstrated knowledge of trauma and the impact of trauma on child development, behaviors, and attachment.
• Demonstrated knowledge of adoption issues and challenges.
• Understanding of the child welfare system.
• Ability to demonstrate cultural humility.
• Communication: Solid ability to write and communicate well. Able to effectively communicate (verbally, written, and interpersonally) with poise and professionalism in highly charged and stressful situations. Ability to interact effectively with others and exercise good judgment when dealing with people in sensitive situations. Able to tailor communications appropriately to the size and nature of the audience, including public speaking, presenting trainings at conferences and support groups Demonstrated questioning, listening, and non-verbal communication skills. Expresses disagreement professionally.
• Ability to Maintain Confidentiality: This position requires the direct access to and management of confidential client data. It is imperative that confidentiality is applied at all times when handling this information.

Working Conditions And Physical RequirementsThis position works in a typical office environment, mostly indoor office environment with windows, with office equipment noise and may include frequent interruptions. This position also may be required to meeting with clients, and stakeholders in other settings outside the office. Considerable time is spent sitting at a desk using a computer terminal, and telephone, and attending meetings with others.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary Range: $21.63 - 26.44 / hour
Note: This job description is intended to describe the general nature and level of work performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. Other duties may be assigned. Furthermore, it does not establish a contract of employment and is subject to change at the discretion of the employer.