Job Title : Sales Admin Associate Specialist

Job Description

We are seeking an entry-level professional with specialized knowledge and skills in customer service and order processing.

As a Sales Admin Associate Specialist, you will receive general instruction from a manager on expected work outcomes and use your professional education to identify, analyze, and resolve issues while interpreting company policy.

Typically, you will report to a manager but may report to a senior professional individual contributor when business needs dictate.

Key Responsibilities

• Customer Requests : Handle all customer-related requests, including the most complex, professionally, efficiently, and accurately.
• Collaboration : Work effectively with other departments to ensure customer satisfaction, resolve order issues, and accommodate unique requirements.
• Order Processing : Process all orders to completion and retrieve, review, and allocate inventory for large complex equipment and supply orders.
• Inquiry Resolution : Resolve inquiries regarding price / item codes.
• Credit Department Collaboration : Work with the Credit Department on all order releases.
• Contract Administration : May assist in contract administration by working with the Legal Department.
• Logistics Coordination : Work with the Logistics Department to ensure timely shipment of orders to achieve sales targets.

Company : Raizan Solutions

About Raizan Solutions :

Raizan Solutions has been hired by our clients for staffing needs, and we do not charge candidates for our services.

Join us to be a part of a dynamic team dedicated to providing exceptional customer service and efficient order processing.

Work schedules and office reporting requirements may change from time to time based on business needs.

Requirements

Must Have / s :

• Education : Bachelor's degree in a relevant field or equivalent experience
• Experience : 2 years of related experience
• Skills : Must be bi-lingual in Spanish, proficient in Excel (Pivot Tables, Formulas, V-Lookups)
• Inventory Systems : Familiarity with inventory systems and procedures.
• Excel Proficiency : Proficient in Excel, including the use of Pivot Tables, Formulas, and V-Lookups for data analysis and reporting.
• Departmental Collaboration : Experience working with various departments (e.g., Credit, Legal, Logistics) to ensure seamless operations and customer satisfaction.

Other Expectations

• Analytical Ability : Good analytical ability and resourcefulness in identifying problems and their causes.
• Time Management : Excellent time management skills and attention to detail.
• Adaptability : Flexible and adaptable to change, able to work under pressure to meet deadlines in a fast-paced office environment.
• Communication Skills : Good oral and written communication skills are mandatory, with the ability to deal effectively with people at all levels, both within and outside the company.
• Spanish Fluency : Crucial for effective communication with Spanish-speaking customers and colleagues.
• Order Handling : Experience in processing orders to completion and allocating inventory for large, complex equipment and supply orders.

Location : Hybrid (Office attendance required on Monday and Wednesday, work from home for the remainder of the week unless business needs dictate otherwise)

Work Hours : 35-hour work week (7 hours per day)

Last updated : 2024-06-05