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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring.
Connecting. Growing together. ReadyMED has an immediate opening for a friendly, patient focused and detailed oriented Patient Service Specialist to join our team.
The Patient Service Specialist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes.
Supports the teams in meeting financial, clinical, and service goals. Hours : 36 hours a week with 3 12-hour shifts any day of the week, including every other weekend and some holidays.
The shifts are from 8 : 30 am to 9 : 30 pm EST. The shifts are to be determine by the supervisor upon hire. May be asked to cover other clinics as needed.
Location : Worcester Street, Natick, MA Primary Responsibilities : Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards File and maintain medical records Consistently correct registration work queue errors Confirms and schedule appointments Answer telephone calls promptly and courteously Perform referral documentation promptly Working daily in the claims edit work queue to correct registration errors for submission to insurance companies Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Comfortable working in high pace environment Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Notify clinical staff of schedule changes as they occur Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed Perform other related duties and assignments as required Complete new clinical competencies rolled out by the Educational Committee Collect co-payments, co-insurance and deductibles and issues receipts Manage cashier box and daily deposits according to company policies Process walk-in patients and visitors Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork Demonstrate respect for patients and ReadyMed staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group?
Put it all together competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.
Some of our offerings include : Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage (k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.
Required Qualifications : High School Diploma / GED (or higher) 1 years of customer service or healthcare related experience Access to reliable transportation and the ability to travel 10% of the time to cover other practices as needed Preferred Qualifications : 1 years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in / out, insurance verification, collecting co-pays, and maintaining medical records Intermediate level of computer proficiency including the use of MS Word, Excel, Outlook, and multiple web applications Knowledge of Epic EMR software Bilingual in Spanish and English Soft Skills : Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills;
ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
Last updated : 2024-07-31
Full Time
Business Services
$63k-77k (estimate)
08/02/2024
08/25/2024
rallygroup.com
KIRKLAND, WA
50 - 100
1990
LISA CLARKE
$5M - $10M
Business Services
The job skills required for Patient care coordinator include Customer Service, Scheduling, Front Office, HIPAA, Confidentiality, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient care coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient care coordinator positions, which can be used as a reference in future career path planning. As a Patient care coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient care coordinator. You can explore the career advancement for a Patient care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Coordinator job description and responsibilities
Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
12/12/2021: Des Moines, IA
Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.
01/30/2022: Dayton, OH
They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.
12/26/2021: San Jose, CA
Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.
02/28/2022: Moline, IL
Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.
02/03/2022: New Orleans, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Coordinator jobs
Seniors are the ones who are most likely to require the services of these coordinators.
12/20/2021: Rockford, IL
You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.
01/04/2022: Lexington, KY
Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator
03/05/2022: San Bernardino, CA
For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.
01/18/2022: Parkersburg, WV
Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.
02/14/2022: Bakersfield, CA
Step 3: View the best colleges and universities for Patient Care Coordinator.