NIGHT AUDITOR

Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality.

APPLY IN PERSON at
Fairfield by Marriott ● 4408 Red Arrow Highway

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS:

• Keeps accurate accounts of cash, checks and credit transactions
• Handles confidential information, including guest records, with a high degree of integrity
• Verifies room charges and rates; verifies register has appropriate starting cash
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report
• Submits reports to corporate office as appropriate
• Monitors room availability
• Blocks rooms and handles guest requests
• Performs and documents security walks on a regular basis
• Has a thorough knowledge of emergency procedures and implementation of procedures
• Prepares continental breakfast on time; replenishes breakfast items as needed
• Performs duties of a Guest Service Agent, including laundry functions as directed
• May be required to make management decisions in manager’s absence
• All other duties as assigned

COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer need; Responds to requests for service and assistance
• Team Work – Contributes to building a positive team spirit
• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
• Organizational Support – Follows policies and procedures including but not limited to, dress code policies
• Adaptability – Able to deal with frequent change, delays, or unexpected events
• Attendance/Punctuality – Is consistently at work and on time
• Dependability – Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan
• Initiative – Asks for and offers help when needed
• Planning/Organizing – Prioritizes and plans work activities; uses time efficiently
• Professionalism – Treats others with respect and consideration regardless of their status or position
• Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality
• Quantity – Meets productivity standards; Completes work in timely manner
• Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly

EDUCATION/EXPERIENCE: High School diploma; or 6-9 months related experience and/or training; or equivalent combination of education and experience

LANGUAGE ABILITY: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATH ABILITY: Ability to add, subtract, multiple, and divide in all units of measure

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in writing, orally, or diagram dorm. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms.
• The employee is frequently required to walk, climb or balance stoop, kneel, crouch, or crawl and talk or hear.
• The employee is occasionally required to sit and taste or smell.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International.

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Relocate:

• Stevensville, MI 49127: Relocate before starting work (Required)

Work Location: In person