4 Certified Medical Assistant- Call Center Jobs in Temecula, CA
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Certified Medical Assistant- Call Center
$40k-48k (estimate)
Full Time
2 Days Ago
Rancho Health is Hiring a Certified Medical Assistant- Call Center Near Temecula, CA
Job SummaryThe intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
Medical Assistants help patients by providing information, services, and assistance over the phone in a call center setting. The successful candidate must be an exceptionally organized team player who is able to manage multiple priorities at once, in a fast-paced medical office, with flexibility to work in a different location, as needed.
Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education (or Substitute Experience) Required
Training will take place over a 2 week span with travel required to multiple office sites within the surrounding Temecula, CA area from Hemet, CA to Fallbrook, CA.
Salary range: $17.00-$23.00 per hour.
Medical Assistants help patients by providing information, services, and assistance over the phone in a call center setting. The successful candidate must be an exceptionally organized team player who is able to manage multiple priorities at once, in a fast-paced medical office, with flexibility to work in a different location, as needed.
Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Enter patient’s information into electronic chart. This includes reasons for visits, active problems, medications, allergies, past medical history, surgical history, social history, and immunizations.
- Prepare patients for examination.
- Review and enter the patients’ preferred pharmacy.
- Place electronic orders for laboratory or radiology testing as ordered by provider.
- Place electronic orders for refill medications as authorized under protocol.
- Communicate with the pharmacy, the laboratory or radiology as needed to facilitate orders or retrieve medical records.
- Process incoming faxed prescriptions refill requests and other clinical paperwork per protocol.
- Process outgoing clinical paperwork in the provider outboxes multiple times throughout the day.
- Receive patient phone calls and triage as appropriate utilizing standard guidelines provided.
- Communicate with patients by phone or mail as ordered by providers.
- Stock and store supplies that are delivered to the office.
- Any other duties or responsibilities may be assigned.
Minimum Education (or Substitute Experience) Required
- High School Diploma or equivalent (GED).
- A Medical Assistant diploma or certificate of completion from a medical assistant training program is required.
- Current Basic Life Support (BLS) Certification/CPR certification preferred.
- Experience in working with Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, Geriatrics a plus.
- Bilingual Spanish is preferred.
- Knowledge of medical terminology.
- Understanding of principles and practices of the organization, planning, records management, and general administration.
- Dependability, adaptability, and confidentiality are necessary attributes.
- Must pass all items on Rancho’s Medical Assistant checklist.
- Must pass Rancho’s administered Vaccine quiz.
- Knowledge of accepted procedures for disposing of used supplies.
- Ability to communicate effectively and congenially with patients and staff members in person, via email and over the phone.
- Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.
- Ability to observe the general physical condition of patients to detect signs of abnormalities.
- Ability to record observations and notes completely, accurately, literately, and concisely.
- Computer skills necessary to navigate the company’s EMR system.
- Ability to accept supervision and feedback.
Training will take place over a 2 week span with travel required to multiple office sites within the surrounding Temecula, CA area from Hemet, CA to Fallbrook, CA.
Salary range: $17.00-$23.00 per hour.
Job Summary
JOB TYPE
Full Time
SALARY
$40k-48k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
12/16/2024
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