Title

Administrative Assistant for the Academic Services Center

FLSA Classification

Non-exempt (10-month)

Reports to

Director of the Academic Services Center and Writing Program

Date

06/07/2024

Job Description

Summary/objective

Provides administrative, programmatic, and clerical support to the Academic Services Center. Assists with day-to-day management of Subject Tutors, Academic Strategies and Writing Lab programs, ASC Student Assistants, and testing accommodations. Plans and assists with events and develops strategies to market the ASC.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assist the Director with administration resulting from the Academic Strategies, Writing Lab, Subject Tutoring, and STAR bridge programs.
• Interacts with students, tutors and faculty to help assess and maintain the quality of Randolph tutoring
• Identifies, hires, and guides peer subject tutors.
• Assists with the planning, delivery and administration of Randolph College in-house tutor training
• Maintains online tutor scheduling software
• Reconciles student timecards
• Offers one-on-one logistical consultation for students as needed
• Assists the Access Services Coordinator with provision of testing accommodations and related administration on an as-needed basis
• Responsible for monitoring the annual budget for the ASC including the processing of invoices and reimbursement requests for department
• Manages ASC’s online presence including website, social media, and events
• Works cooperatively with other constituencies as needed to complete assigned projects

Competencies

• Exceptional organizational, written, and communication skills
• Able to handle a high degree of confidential matters
• Excellent computer skills and a willingness to master new technologies.
• Ability to work independently in a fast-paced environment
• Good interpersonal skills and ability to work collaboratively

Supervisory responsibilities

50 peer tutors

Work environment

Typically works in an office environment. Evening and weekend work is occasionally required.

Physical demands

May occasionally lift 10/15 lbs. or be required to walk and/or bend in the performance of job duties.

Travel required

Infrequent travel locally

Required education and experience

• Associate degree

• Some experience working or teaching in higher education

Preferred education and experience

• Bachelor’s degree
• Graduate-level coursework or degree
• 3 years experience working or teaching in higher education
• Experience overseeing annual budget

Additional eligibility requirements

Work authorization/security clearance requirements

[List any visa requirements, H1-B sponsorship, special clearances, etc. If applicable, insert information regarding government contracts or special requirements.]

Affirmative Action/EEO statement

Randolph College is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, gender, sexual orientation, sex (including pregnancy), gender identity, gender expression, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, political beliefs, or any other classification protected by applicable law. This policy applies to all terms and conditions of employment, including but not limited to hiring, promotion, termination, placement, transfer, layoff, recall, compensation, and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.