job summary:

Randstad is seeking a Senior Business Analyst (or Principal Business Analyst) for an onsite role in Washington, D.C. with a leading transportation client. The ideal candidate will work closely with the Operations Business Transformation team, providing oversight across various departments including mechanical and engineering. The role involves working directly with business subject matter experts, technical teams, and project leadership to support strategic transformation initiatives within the Operations sector. A critical focus will be on understanding current state processes, gathering and documenting requirements, and developing roadmaps for future state improvements. The role requires strong communication skills, experience in the rail industry, and the ability to navigate complex, cross-functional projects.

location: WASHINGTON, Washington, D.C.
job type: Contract
salary: $45 - 55 per hour
work hours: 8am to 4pm
education: Bachelors

responsibilities:

• Understand and assess the business needs of Service Delivery & Operations.
• Develop strategies to extract functional business requirements from business units.
• Lead requirements gathering sessions with functional subject matter experts.
• Document business, functional, and technical requirements for project teams (e.g., Requirements Specification, Use Cases, Requirements Traceability Matrix).
• Create detailed process documentation for current and future state business and technical processes.
• Participate in weekly project team meetings, ensuring alignment on objectives.
• Analyze, establish, and define program plan requirements.
• Work strategically across seven operations departments to ensure project alignment.
• Act as a liaison between business units and technology teams, ensuring effective communication and project success.
• Ensure continuous improvement and process-driven approach, applying Lean Six Sigma methodologies.
• Contribute to executive communications, steering committee updates, and risk management.
• Must have rail industry experience to effectively support operational transformation initiatives.
• Demonstrate a commitment to learning the business and driving transformation efforts.

qualifications:

• Experience level: Experienced
• Minimum 6 years of experience
• Education: Bachelors

skills:

Business Analysis

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.

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