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Randstad Digital is Hiring a Service Desk Near San Diego, CA
Job Details
JOB SUMMARY
Working under general supervision, the Information Systems
Technician supports companies operations by providing first level technical
information systems support and user assistance as related to all systems
issues.
JOB RESPONSIBILITIES
- Manage and monitor incident
management software tasks, and incident resolution processes, to ensure
timely and complete resolution.
- Perform basic administration of
email applications and networks.
- Troubleshoot various software
and telecom issues.
- Liaise and coordinate with
Corporate IT staff and external vendors in regards to tasks and required
service.
- Serve as primary helpdesk and
group mailbox contact to take, log, and resolve requests with a consistent
high level of satisfaction, inclusive of remote user requests.
- Assist with moves of all IT
related equipment inclusive of phones, peripherals, PC's, laptops, and
copiers.
- Maintain basic understanding
and functionality in other IT areas.
- Perform other duties as
assigned.
location: San Diego, California
job type: Contract
salary: $25 - 30 per hour
work hours: 8am to 4pm
education: Associates
responsibilities:
- Customer service (VERY
Important)
- MS Windows and Office 365
support
- Hardware Support (Printers,
etc.)
- VPN support
- Audio issue support
- Active directory
- SCCM knowledge
- Being flexible to work weekend
shifts when needed (some night/ overtime and weekend shift)
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Associates
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Summary
Full Time
$53k-66k (estimate)
06/17/2024
06/27/2024
The job skills required for Service Desk include Customer Service, Active Directory, Desktop Support, VPN, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk positions, which can be used as a reference in future career path planning. As a Service Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk. You can explore the career advancement for a Service Desk below and select your interested title to get hiring information.
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