9 Systems Engineer (Voice) Jobs in Texas, TX
Randstad Digital is Hiring a Systems Engineer (Voice) Near Texas, TX
Job Details
Location- Westlake TX or Salt Lake City UT.
Required Skills: Interactive Voice Response (IVR), VoIP, experience with call center technology (Genesys), Powershell or Python and AWS or Azure.
The main responsibility of the team is to lead initiatives which improve the operational stability and availability of the applications that customer facing associates used to do their job.
location: Westlake TX, Texas
job type: Contract
salary: $55 - 56 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
The Expertise and Skills we're Looking For
- Knowledge of ITIL practices
- Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.
- Experience leading technology environment stability and availability.
- Proven experience working with IVR, VoIP and Call Center technologies (on-prem or cloud)
- Experience with Agile software development methodologies, delivery projects, and implementation.
- Knowledge of basic networking (ping, traceroute, DNS)
- Experience with search and analytics engines (Splunk, ELK...)
- EKS - experience in managing Kubernetes cluster administration and expected to have good experience troubleshooting Kubernetes
- Experience with Linux/UNIX and Windows operating systems
- Experience with workflow design, data analysis, and requirements identification/specification
- Experience with cloud-based technologies including SaaS solutions in the cloud and AWS
- Experience with CI/CD pipelines and associated technologies
- Experience with Powershell and Python scripting
- Experience with programming languages including Java.
- Production support experience with financial systems
- Demonstrated creative and abstract thinking
- strong communication (written and verbal) and interpersonal skills
- Positive relationship management and facilitation skills
- strong analytical and/or project management skills required
- Ability to provide 24x7 support for the production environments
- Provide support coverage for 1:30pm EST - 9:30pm EST
- strong problem solving and troubleshooting skills
- Understanding of financial services industry a plus
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Job Summary
Full Time
$106k-128k (estimate)
07/03/2024
09/02/2024
The job skills required for Systems Engineer (Voice) include Linux, Troubleshooting, AWS, Networking, Python, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Systems Engineer (Voice). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Systems Engineer (Voice). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Systems Engineer (Voice) positions, which can be used as a reference in future career path planning. As a Systems Engineer (Voice), it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Engineer (Voice). You can explore the career advancement for a Systems Engineer (Voice) below and select your interested title to get hiring information.
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