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customer support representative.
tempe , arizona
posted 2 days ago
**job details**
summary
$19 - $20 per hour
temp to perm
high school
category business and financial operations occupations
referenceAB_4561200
job details
Do you have great customer service experience? If you have previous call center experience, this could be the perfect role for you! Randstad is seeking Customer Support Representative to join this growing team. If you are looking to get your foot in the door with a major financial institution in Tempe, please review and today! Hours: M-F 8am-6pm (8 hour shift within this window) Pay: $20/hr * We pay WEEKLY! * For immediate consideration, please send your most updated resumes to karen.corona@randstadusa.com and include "Customer Support Representative- Tempe, AZ" in your subject line.
salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Handling 120 inbound and outbound calls per day
"Warm" lead generation (Confirming customers' interest in their refinance or home mortgage application)
Assisting Home Mortgage Consultants
Validating customer information, gathering additional information and interest on products and services
Skills
Telephone Etiquette
Basic Software Skills
Customer Service
Adapting to Change
Active Listening
Call Center Support
Customer Relations
Sales Support
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
**get in touch**
we are here to help you with your questions.
KC
**karen corona**
karen.corona@randstadusa.com
Full Time
$36k-45k (estimate)
07/01/2024
07/18/2024
usrandstad.com
Jacksonville, FL
<25
Business Services
The following is the career advancement route for customer support representative positions, which can be used as a reference in future career path planning. As a customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary customer support representative. You can explore the career advancement for a customer support representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
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Customer support representative document reports, resolve complaints, and process orders and payments.
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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.