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patient service rep
Randstad US Baltimore, MD
Apply
$40k-54k (estimate)
Full Time 1 Week Ago
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Randstad US is Hiring a patient service rep Near Baltimore, MD

patient service rep.

baltimore , maryland

posted may 13, 2024

**job details**

summary

$17 - $20 per hour

temp to perm

high school

category healthcare support occupations

referenceAB_4534327

job details

Leading healthcare provider committed to delivering exceptional patient care and customer service. Seeking a dedicated and empathetic individual to join team as a Patient Service Representative. The ideal candidate will be responsible for providing outstanding customer service to patients, ensuring a seamless experience throughout their healthcare journey.

salary: $17 - $20 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

Greeting and directing patients to examination rooms.

Scheduling patient appointments and making reminder calls.

Informing patients about delays and waiting times.

Obtaining patients' addresses, contact details, insurance information, and medical histories.

Updating and verifying patient information at every visit.

Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.

Receiving and processing cash and credit card payments for medical services rendered.

Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.

Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.

Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.

Performing administrative and clerical duties, such as filing paperwork, when necessary.

Skills

Patient Support

Greeting Patients

Activating Patient Files

Appointment Scheduling

Patient Care Coordination

Telephone Etiquette

HIPAA

patient access

Basic Software Skills

Customer Service

Qualifications

Years of experience: 0 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

**get in touch**

we are here to help you with your questions.

KD

**kristin dunlap**

1 410 576 0712 (tel: 1 410 576 0712)

kristin.dunlap@randstadusa.com

Job Summary

JOB TYPE

Full Time

SALARY

$40k-54k (estimate)

POST DATE

06/17/2024

EXPIRATION DATE

07/03/2024

WEBSITE

usrandstad.com

HEADQUARTERS

Jacksonville, FL

SIZE

<25

INDUSTRY

Business Services

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The following is the career advancement route for patient service rep positions, which can be used as a reference in future career path planning. As a patient service rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary patient service rep. You can explore the career advancement for a patient service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Rep job description and responsibilities

Patient service representative explains policies and procedures to patients and refers them to the proper services.

03/13/2022: Brownsville, TX

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

01/28/2022: Modesto, CA

Explain policies, procedures, or services to patients using medical or administrative knowledge.

12/29/2021: Sarasota, FL

Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.

02/06/2022: Rock Island, IL

Patient confidentiality must remain a primary concern.

03/15/2022: Tuscaloosa, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Rep jobs

A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

03/18/2022: Miami, FL

A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.

02/20/2022: Allentown, PA

Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

03/19/2022: Toledo, OH

Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.

01/07/2022: Rapid City, SD

Preparing patient admission and discharge documentation.

03/08/2022: Queens Village, NY

Step 3: View the best colleges and universities for Patient Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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