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Banking call center rep
Randstad Phoenix, AZ
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$36k-46k (estimate)
Full Time 2 Weeks Ago
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Randstad is Hiring a Banking call center rep Near Phoenix, AZ

Are you seeking an opportunity to get your foot in the door with a major financial in the North Phoenix area? Randstad is hiring for a very exciting opportunity beginning April 1st, where you will be a part of a dynamic team and supporting customers in a call center enviornment. If you feel like the job details below would be a great fit for you, please apply today! Please note shifts start as early as 5am-1030am (you select the best times!) Days off: Sunday & Thursday
salary: $19.99 - $20 per hour
shift: First
work hours: 5 AM - 6 PM
education: High School
Responsibilities
  • You will work as a Customer Service Rep with the company's Consumer Lending department and will be responsible for providing quality customer experience while working to resolve customer's complaints/enquiries.
  • Responsible for reviewing the customer's credit card profile, payments, reviewing accounts, assisting the customer understand their balances
  • Inbound Call Center: 60-80 calls per day
  • Will transfer more escalated calls to another department
The essential functions of this role include:
  • working weekends
  • Skills
  • Call Center
  • Call Center Support
  • Spanish
  • Retail Sales
  • Banking Operations
  • Active Listening
  • Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level
  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
    Applications accepted on ongoing basis until filled.

    Job Summary

    JOB TYPE

    Full Time

    SALARY

    $36k-46k (estimate)

    POST DATE

    06/12/2024

    EXPIRATION DATE

    07/01/2024

    WEBSITE

    randstad.com

    HEADQUARTERS

    NUNGAMBAKKAM, TAMIL NADU

    SIZE

    >50,000

    FOUNDED

    1960

    CEO

    VISWANATH PUDUKKOD SUBRAMANIAN

    REVENUE

    $200M - $500M

    INDUSTRY

    Business Services

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