64 Call Center Agent (Evening Shift) Jobs in San Antonio, TX
Randstad is Hiring a Call Center Agent (Evening Shift) Near San Antonio, TX
job summary : Responsibilities :
Responsibilities :
Shifts are evenings such as : 12p-830p, 1p-930p, 4p-12am & working a weekend day is required
- You will work as a Customer Service Rep with the company's Consumer Lending department and will be responsible for providing quality customer experience while working to resolve customer’s complaints / enquiries.
- Responsible for reviewing the customer’s credit card profile, payments, reviewing accounts, assisting the customer understand their balances
- Inbound Call Center : 60-80 calls per day
- Will transfer more escalated calls to another department
Skills : Call Center, Customer Service, Retail Sales, Customer support, Active Listening, Banking Operations Experience : Experienced1 year(s)
responsibilities :
Shifts are evenings such as : 12p-830p, 1p-930p, 4p-12am & working a weekend day is required
- You will work as a Customer Service Rep with the company's Consumer Lending department and will be responsible for providing quality customer experience while working to resolve customer’s complaints / enquiries.
- Responsible for reviewing the customer’s credit card profile, payments, reviewing accounts, assisting the customer understand their balances
- Inbound Call Center : 60-80 calls per day
- Will transfer more escalated calls to another department
The essential functions of this role include :
working weekends
qualifications : Experience
Experience
- Experienced
- 1 year
Education
- No Degree Required skills :
- Call Center
- Call Center
- Customer Service
- Retail Sales
- Customer support
- Active Listening
- Banking Operations
Job Summary
Full Time
Business Services
$36k-47k (estimate)
07/12/2024
10/10/2024
randstad.com
NUNGAMBAKKAM, TAMIL NADU
>50,000
1960
VISWANATH PUDUKKOD SUBRAMANIAN
$200M - $500M
Business Services
Related Companies
The job skills required for Call Center Agent (Evening Shift) include Customer Service, Call Center, Customer Support, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Agent (Evening Shift). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Agent (Evening Shift). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Agent (Evening Shift) positions, which can be used as a reference in future career path planning. As a Call Center Agent (Evening Shift), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent (Evening Shift). You can explore the career advancement for a Call Center Agent (Evening Shift) below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
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Call center agents need a cache of polite phrases to use when talking with customers.
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Call center agents not only listen to customer complaints, but they also process requests.
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Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
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Manage difficult customer situations and transfer calls to appropriate persons when necessary.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
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They are currently hiring for work at home call center agent positions.
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Learn to deal with angry customers.
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Problem-Solving and Flexibility.
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Use a Calm Soothing Tone of Voice.
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Step 3: View the best colleges and universities for Call Center Agent.
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