Collector

• Contract to possible hire
• Pay Rate:$19 per hour - $21 per hour for bilingual candidates
• Hybrid role: Monday and Friday - remote; Tuesday, Wednesday, and Thursday - in office - TROY MI

Training Schedule:

• Hybrid work hours: 8:30am - 5:00pm
• Duration: 3-4 weeks

Regular Work Schedule:

• Hybrid work hours: 11:30am - 8:00pm

Job Description:
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our dynamic team. This hybrid role requires strong communication skills, both written and verbal. The ideal candidate will be comfortable with a mix of remote and in-office work, and must be adaptable to changing schedules.
salary: $17 - $17.01 per hour
shift: First
work hours: 8:30 AM - 8 PM
education: High School
Responsibilities
Responsibilities:

• Provide exceptional customer support through various channels
• Accurately document customer interactions and follow up on outstanding issues
• Collaborate with team members to resolve complex customer inquiries
• Maintain a positive, empathetic, and professional attitude toward customers

Requirements:

• Excellent communication skills
• Ability to work independently and as part of a team
• strong problem-solving skills
• Reliable internet connection for remote work days

Skills

Data Entry (1 year of experience is preferred)

Collections (2 years of experience is preferred)

Customer Service

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.