We are seeking a front desk professional in North Austin, specializing in communication with Spanish-speaking contractors and delivering outstanding customer service. The skills needed to be successfull are the following: computer knowledge, industry knowledge in stone and granite are essential as well as customer service skills. The role involves direct customer interactions via phone, email, and in-person, ensuring smooth operations and lines of communication.
salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities

• Manage emails, phone systems, and other digital communication tools.
• Apply knowledge of the stone and granite industry (having previous experience in stone/granite is a plus) to assist with customer and contractor inquiries.
• Coordinate with contractors and ensure smooth communication channels
• Maintain accurate records of communications and transactions.
• Prepare reports for management as required.
• Provide excelllent customer service to customers
• Talk to contracts in English and Spanish
• Use prior front desk experience to manage front area of store/office

The essential functions of this role include:

working in a smoke free environment

wearing steel toe shoes

working in a non-temperature controlled environment

manual lifting up to 50lbs

Skills

Front Desk

Scheduling Appointments

Multi-tasking

Oral Communication

Written Communication

Computer Skills

Sales

Customer Service

Bilingual (1 year of experience is required)

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.