Job Title: Digital Creative Operations Manager

Location: Boston, MA 02114

Duration: 6 Months

Job Description:

WHO WE ARE LOOKING FOR

We are looking for an Operations Manager to lead both executional and strategic projects within our Global Digital Content & Design (GDCD) team. This candidate is a natural leader, with a positive & collaborative attitude, an entrepreneurial mindset who takes initiative and is eager to create and instill operational excellence for our team. The work will be challenging, never boring, and will be an integral part of the creative team bringing new digital experiences and solutions to the company brand.

This candidate should have a passion for the company Brand and unbending rigor for creating and implementing processes to enable high-quality work. Someone who thrives in the digital landscape and understands the ins and outs of paid media and integrated marketing campaigns. We’re looking for someone who can get into the nitty gritty of executional work but also see the big picture and help create and document new workflows and ways of working

YOUR RESPONSIBILITIES WILL INCLUDE

• Lead global design and copy sprint workflow and execution
• Resource allocation tracking & planning
• Project management of seasonal visual design system & narrative framework creation
• Assist with updates & governance of our online Standards & Guidelines/Onboarding portal
• Document new processes and best practices as needed
• Understand the vision and strategy of our team at a macro level and be able to implement micro level projects to execute against that strategy.
• Always be looking for ways to find efficiencies and better ways to working
• Operational excellence always: ensure you deliver high quality work, on time and on budget 100% of the time

WHO YOU WILL WORK WITH

• As the client Global Digital Operations Manager, you will work with our team of Designers, Copywriters, Operations Mangers, UX, and Experience Strategists. You will partner closely with tems across the Digital Organization, Brand Management, and Geography teams, to deliver creative experiences that support digital business goals.
• This role reports to the Senior Manager of Global Digital Creative Operations.

WHAT YOU BRING

• Bachelor’s degree in business, Marketing, or related field or equivalent combination of education and experience
• 5-8 years relevant work experience
• Should have actual digital marketing experience - should not need much training coming into this role.
• Complementary soft skills: patient, works well with lots of different groups, good communication.
• Ability to prioritize multiple projects and tasks simultaneously with various cross-functional
• stakeholders, and reliably meet deadlines
• Strong understanding of project management tools like Asana, Slack, MS Office, Figma, Box
• Experience with resource management and capacity tracking 2-3 years of experience with paid media including paid social and online video/motion
• Proven success in data-driven strategic thinking & process optimization Outstanding team player and positive attitude
• Must be a self-starter, thrives working in a fast-paced entrepreneurial environment, organized, detail oriented, collaborative, and flexible Strong sense of ownership and accountability
• A genuine passion for digital marketing and the online space with a strong knowledge of digital commerce, performance marketing (email, paid social and other media), A/B testing, and UX.
• A love for client - you wear client, follow client channels, and exemplify brand valuesA connection to streetwear culture and a natural passion for keeping up with the latest market trends.