Job Title: Senior Microsoft 365 Engineer

Location: Holmdel, NJ 07733 or Bethlehem, PA 18015

Duration: 6 Months

Job Description:

As a Senior Microsoft 365 Engineer / Collaboration Engineer, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities.

Location:

• The resource will be required to work on-site a minimum of 2 days per week in either the Bethlehem, PA or Holmdel, NJ office. Bethlehem, PA is the preferred office location for this role.
• Off-site reliable high-speed broadband internet is required.

Travel

• 10% Travel required for this position for quarterly planning meetings and conferences

You are:

• Excellent problem solver
• Excellent project leader
• Strong collaborator with team members and other teams
• Strong communicator, documenter, and presenter at multiple levels
• Continuous self-learner, subject matter expert for Microsoft 365

You have:

• Bachelor’s degree in Computer Science, Information Technology, or significant relevant experience
• 5 years of experience, preferably in a large financial services enterprise
• Microsoft certifications are desired, preferably MS-900, MS-700, MS-721, MS-102
• Expert-level experience with Microsoft 365:
• Required: Administration, Outlook, Exchange Online, Exchange Server, Teams, SharePoint Online, Power Automate, OneDrive, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics.
• Desired: Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure.
• Intermediate-level experience with Proofpoint E-mail Protection – Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response.
• Knowledge of other complimentary collaboration applications such as: Zoom, Hearsay Relate, Poppulo, Monday, BitTitan MigrationWiz, ShareGate, SharePoint Framework development.
• Strong knowledge of IT Service Management and ITIL, preferably using Service Now – Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven ability to manage support and request tickets within SLAs, and drive Microsoft support cases to closure.
• Knowledge of Project Management, preferably using SAFe, Jira, and Confluence. Proven ability to complete projects reliably and with quality.
• Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM).
• Knowledge of Endpoints, Servers, and Cloud – Devices, operating systems, browsers, Intune, System Center, Nexthink, Amazon AWS, Azure.

You will:

• Deliver excellent support for Collaboration capabilities to achieve service level agreements.
• Participation in the team on-call support rotation is required.
• Design, build, test, and deploy new Collaboration capabilities to achieve strategic goals and key deliverables reliably and with quality.
• Current goals are focused on AI, Automation, Application Integration, and Security/Compliance.

Reporting Relationships:

• As our Senior Microsoft 365 Engineer / Collaboration Engineer, you will report to our Head of Collaboration Technology, who reports to our Head of Corporate Technology.