Time Insurance Agency Inc , located in downtown Punta Gorda, has been a cornerstone of the community's insurance needs for over a decade. We specialize in all lines of business, offering personalized services tailored to each client's unique requirements. Our agency fosters a family-oriented atmosphere where collaboration, growth, and client satisfaction are paramount.

We are currently seeking a dedicated individual to join our team as an Insurance Customer Service Representative . This position requires no prior insurance experience but is strongly encouraged and demands strong office skills and a passion for providing exceptional customer service. As the first point of contact for our clients, you will play a crucial role in maintaining our reputation for outstanding service.

Apply Today! Join our team and embark on a rewarding career journey with opportunities for personal and professional growth. If you're eager to learn, thrive in a collaborative environment, and are committed to delivering exceptional service, we'd love to hear from you.

Annual Base Salary Commission

Paid Time Off (PTO)

Evenings Off

Weekends Off

Holidays Off

Paid Holidays

Career Growth Opportunities

Retirement Benefits

Health Insurance

Dental Insurance

Vision Insurance

Monday - Friday (8am - 5pm) Office Hours

• Nurture strong customer relationships and aim to increase client retention and product loyalty.
• Treat each customer contact as a cross and up-sell opportunity.
• Utilize various computer systems for daily transactions, take premium payments, review, update, and endorsements.
• Provide assistance and support to insurance agents and staff, focusing on managing the current book of business without the need for cold-calling.
• Assist clients in navigating their insurance policies and answering any questions they may have.

• Active Florida Property and Casualty License required. A license is not required to apply. Must have previous office experience.
• A high school diploma is required with a strong drive for career advancement and a commitment to long-term tenure.
• Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
• Efficiently manage multiple client inquiries , tasks, and administrative responsibilities simultaneously, maintaining a high level of organization and attention to detail.
• Candidate must have basic computer software knowledge . This includes being proficient in Microsoft Office Suite.
• Communicate effectively through written and verbal means , both with clients and team members, to provide clear, concise, and informative responses.