2 vtc technician Jobs in fayetteville, nc
Rapier Solutions is Hiring a VTC Technician Near Fayetteville, NC
Job Description
VTC Technician
Rapier Solutions, Inc. is looking to hire a full-time Video Teleconferencing Technician to work onsite at a United States Army Reserve Command direct reporting unit that conducts command and staff operations for U.S. Army Reserve commanders and national decision-makers.
Video Teleconferencing (VTC) Technician will be a crucial member of an enterprise team whose primary responsibility is to support the entire Army Reserve. This position's primary focus will be on implementing and supporting the VTC infrastructure and the continuing development of video stream technology. The success in this position will be heavily dependent on cross-collaboration and partnership with the other IT teams to ensure that we deliver well-thought-out and innovative solutions that create a great customer/client experience.
Essential Job Duties
Provide onsite support personnel that will perform general VTC support, audio/video conference bridge scheduling, facilitation of video rooms, troubleshooting of audio/video related issues, integration and configuration of audio/video endpoints and secure / non-secure ISEC components, reporting, and training.
Required Skills, Education & Experience
- In-depth knowledge of Cisco VTC Units
- In-depth knowledge of Microsoft Teams
- In-depth knowledge of Portable desktop VTC User equipment
- In-depth understanding of HDX Codec
- In-depth knowledge of VTC infrastructure equipment
- Portable desktop VTC User equipment
- Audio / Video Bridging equipment
- ISEC Secure/Non-Secure Video Network Classification Switch
- Meeting Room Manager for Scheduling
- Cisco Telepresence Management Suite (TMS)
- Converged systems (e.g., voice over IP (VOIP), everything over IP (EOIP), VTC equipment
- Customized packaged solutions that enhance the agency's VTC infrastructure
- Knowledge of SIP and H.323 protocol
- General understanding of IP networking
- Experience with room automation systems
- 3 years of broad experience engineering, implementing, and troubleshooting IT Infrastructure
- Technical knowledge of multi-tiered client/server architectures, LAN, and WAN technologies.
- Excellent documentation skills are required – you will establish and work within a consistent documentation framework.
- Meet deadlines in a fast-paced environment
Rapier Solutions is a national Consulting firm committed to quality, employees, and customer service. Since our inception in 2002, we have provided a history and commitment to implementing statements of work as promised and receiving outstanding job performance evaluations. For our employees, we offer a close-knit network of support, a great environment, and superior benefits.
With an excellent client relations foundation, we promise to provide the best consulting and staffing solutions at the best value. Since 2009, we've embraced ISO standards and hold ISO 9001:2015 Quality Management Systems and ISO 27001:2013 Information Security Policy Management Certifications for the ease of our clients and employees.
Rapier Solutions, Inc. is an Equal Employment Opportunity (EOE)/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Rapier Solutions, Inc. is a drug-free workplace.
Company Description
Job Summary
Full Time
$42k-57k (estimate)
07/04/2024
07/19/2024
RapierSolutions.com
MATTHEWS, NC
25 - 50
2002
Private
WILLIAM BAILEY
<$5M
IT Outsourcing & Consulting
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About Rapier Solutions
Rapier Solutions provides Information Technology Solutions.
The following is the career advancement route for VTC Technician positions, which can be used as a reference in future career path planning. As a VTC Technician, it can be promoted into senior positions as an Audio Visual Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary VTC Technician. You can explore the career advancement for a VTC Technician below and select your interested title to get hiring information.
