108 Customer service rep Jobs in Spokane, WA
Raptor Rooter and Plumbing is Hiring a Customer service rep Near Spokane, WA
Raptor Rooter & Plumbing in Spokane Valley, WA is calling all organizational gurus to apply to join our amazing office team as a full-time Customer Service / Dispatch Rep !
WHY YOU SHOULD JOIN OUR TEAM
We are a successful piping company that provides high-quality services . We pay our Customer Service / Dispatch Reps a competitive wage of $17-$24 per hour, based on skills and experience.
Our team also enjoys awesome benefits and perks , including full-time , industry-leading pay, health insurance, dental insurance, vision insurance, paid testing, company gas card provided, paid vacation, retirement with matching, parental leave, professional development assistance, retirement plan, weekend availability, bonus pay, and commission pay.
We make it easy to apply with our initial quick mobile-optimized application . If we have your attention, please continue reading!
ABOUT RAPTOR ROOTER & PLUMBING
Since 2017, our family-owned and local company has been serving the Washington and Idaho area with the goal of providing top-notch service to every customer we assist.
No job is too big or too small for us to handle. We also offer 24 / 7 emergency services because we know that issues can happen at any time, day or night.
In addition to giving our customers great results, we strive to provide our team with a family-like atmosphere where they feel right at home.
Because we have our employees' best interest in mind, we also offer highly competitive pay and great benefits. If you're looking to join a stand-up team where you feel appreciated for your efforts, look no further!
ARE YOU A GOOD FIT?
Ask yourself : Do I have excellent communication skills, both written and verbal? Can I manage my time well and effectively prioritize tasks?
Do I keep my workspace clean and organized? Can I represent our company in a professional manner? Do I have above-average customer service and problem-solving skills?
Am I dependable? If so, please consider applying for this office position today!
YOUR LIFE AS A CUSTOMER SERVICE / DISPATCH REP
This in-office position has two available schedules, Monday - Thursday or Friday - Monday.
As a Customer Service / Dispatch Rep, you arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service.
Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to field technicians.
Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. And, as necessary, you reschedule appointments.
You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage.
You forecast days and weeks ahead to keep all employees working and on track as well as make sure that all job permits are obtained and current.
Either over the phone or face-to-face, you relay work orders, messages, and other information to or from work crews, supervisors, or field inspectors.
You confer with customers or supervising personnel to address questions, problems, or requests. For each work order, you determine the types or amounts of equipment, vehicles, materials, or personnel required.
You feel good ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly!
WHAT WE NEED FROM YOU
- High school diploma or equivalent
- Associates degree OR equivalent combination of education and experience
- 2 years of dispatch experience for a contractor or home improvement company
- ServiceTitan experience preferred
Supervisory, customer service, and dispatch experience are preferred but not required. If you can meet these requirements and perform this office job as described above, we would be happy to have you as part of our team!
Location : 99206
Job Posted by ApplicantPro
Last updated : 2024-09-01
Job Summary
Full Time
$38k-48k (estimate)
07/24/2024
12/01/2024
raptorrooterplumbing.com
Spokane, WA
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The job skills required for Customer service rep include Customer Service, Problem Solving, Communication Skills, Scheduling, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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Step 3: View the best colleges and universities for Customer Service Rep.
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