Qualifications

• Proficiency in Microsoft Office programs
• Excellent organizational, written, and communication skills
• Excellent interpersonal skills and professional demeanor
• Detail oriented
• Ability to maintain professional appearance
• Flexibility with work schedule, including evenings, weekends, and holidays

Preferences

• Proficiency in current spa booking software
• Experience working in the spa industry
• Experience working in retail

Requirements

Uphold Rasa Brand

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner to the highest quality.
• Create and maintain an atmosphere of warmth and professionalism
• Maintain the space (refill water pitchers, locker rooms, clean sandals, etc)
• Provide timely reports to spa administration
• Handle phone and in-person inquiries in a timely and professional manner
• Coordinate daily operations and traffic flow of spa
• Have ability to handle client feedback with grace, maturity, and professionalism
• Complete daily opening/closing checklists

Daily Operations

• Ensure service provider shifts are covered in the event of illness or absence.
• Regular detailed assessments of entire facility including at the beginning and end of all shifts, ensuring repairs and maintenance are handled in a timely manner.
• Ability to count and report cash drawer and credit card sales daily.
• Comfort level with locking Spa at close of hours of operation.
• Keep a keen eye to the schedule with a goal of optimizing all bookings for efficiency.

Special Requirements

• Ability to lift 25 pounds
• Ability to move quickly through 5,000 square-foot space

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Dental insurance
• Employee discount
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person