· Operates various types of transit buses in accord with RATP Dev/GTA policies, directives and procedures and in compliance with Federal and North Carolina laws and regulations.

· Maintains a working knowledge of current bus routes and stops within the service area as well as the current fare structure and bus pass programs.

· Conducts self in an appropriate manner at all times, while working in a diverse environment, assuring a professional quality of service to all external and internal customers. This includes properly answering questions and solving transit related concerns of customers.

· Aids customers with disabilities, including assistance in boarding and de-boarding, safely securing wheelchairs and announcing stops.

· Inspects assigned transit bus for mechanical problems. This includes conducting an external/internal visual inspection of the transit bus and pre-testing all necessary equipment, operating/safety devices and transit bus controls for use while in service.

· Completes reports accurately and legibly.

· Performs various physical duties to successfully complete job responsibilities. These can include but are not limited to, boarding and deboarding transit buses, operating the wheelchair lift/ramp, assisting mobility impaired passengers board or de-board transit buses, securing wheelchairs using a 4 tie down restraint system, lifting the bike rack, lifting baggage compartment doors as may be required.