1 Automotive Service Booking and Dispatch Administrator Job in Atlanta, GA
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Automotive Service Booking and Dispatch Administrator
$47k-63k (estimate)
Full Time | Retail
1 Month Ago
RBM of Atlanta is Hiring an Automotive Service Booking and Dispatch Administrator Near Atlanta, GA
AUTOMOTIVE SERVICE BOOKER
About Rbm Of AtlantaRBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with a focus on taking excellent care of our employees which allows us to take amazing care of our clients. We were awarded “Best of the Best” from Mercedes-Benz - Georgia's only 7 time winner. We are also recognized as a J.D Power Diamond Dealer of Excellence and the first Mercedes-Benz dealer to be honored for 5 consecutive years! We have the largest service center and the largest parts inventory in the state of Georgia. We are deeply established in the southeast and have been Atlanta’s Mercedes-Benz Connection since 1964. RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.
Benefits:
The ideal candidate should have documented experience working as a Mercedes-Benz automotive booker or warranty administrator with knowledge of automotive: parts, diagnostic procedures, repair procedures, and general vehicle knowledge.
Job Type: Full Time
Schedule: Day Shift
About Rbm Of AtlantaRBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with a focus on taking excellent care of our employees which allows us to take amazing care of our clients. We were awarded “Best of the Best” from Mercedes-Benz - Georgia's only 7 time winner. We are also recognized as a J.D Power Diamond Dealer of Excellence and the first Mercedes-Benz dealer to be honored for 5 consecutive years! We have the largest service center and the largest parts inventory in the state of Georgia. We are deeply established in the southeast and have been Atlanta’s Mercedes-Benz Connection since 1964. RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.
Benefits:
- Competitive hourly wage
- Paid holidays, sick time, and vacations
- Great work/life balance with a 5-day work week
- Dealership is closed on Sundays so you can spend time with your family and friends
- Get paid EVERY Friday by direct deposit.
- Paid training and certification
- Certified Mercedes-Benz Technical Trainer on staff
- Flexibility to train associates familiar with other brands, including: BMW, Lexus, Infiniti, Acura, Cadillac, Honda, Toyota, Ford, GM, Chrysler, Nissan, etc.
- Many career paths in both service and sales available
- Competitive insurance and retirement benefits available
- Medical coverage and dental insurance
- Company contribution to Health Savings Account for eligible HDHP participants
- Long-term and short term disability insurance
- $25,000 company-paid life insurance for full-time employees (additional coverage available)
- 401(k) retirement plan with company match
- Employee discounts for parts, service and vehicle purchases
- Onsite parking
The ideal candidate should have documented experience working as a Mercedes-Benz automotive booker or warranty administrator with knowledge of automotive: parts, diagnostic procedures, repair procedures, and general vehicle knowledge.
- Ensure repair orders are accurate and complete according to Mercedes-Benz and dealership standards.
- Verify flagged technician labor and comments.
- Ensure corresponding parts, labor and applicable charges are billed correctly.
- Verify appropriate documentation is included.
- Monitor comebacks and KPI/Warranty Key Performance Indicators.
- Provide timely and accurate reports and administrative assistance as needed.
- Proactively communicate potential issues with management and other departments via text, email, and/or phone in order to support our goal of providing the best possible customer experience.
- Maintain a professional attitude, appearance, and work space.
- Complete required Mercedes-Benz and dealership training.
- Abide by company policy, departmental best practices/procedures, and perform other duties as assigned.
- Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.
- High school diploma or the equivalent.
- Authorized to work in the USA for any employer.
- Previous experience in a similar role with similar responsibilities is required.
- Mercedes-Benz experience and ADP knowledge is preferred.
- Basic communication and problem solving skills; Basic mathematical skills using American units of measure.
- Physical activities include: remain stationary for long periods of time, operating office equipment, and repetitive motion.
Job Type: Full Time
Schedule: Day Shift
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$47k-63k (estimate)
POST DATE
05/22/2024
EXPIRATION DATE
07/16/2024
WEBSITE
rbmofatlanta.net
HEADQUARTERS
ATLANTA, GA
SIZE
25 - 50
FOUNDED
1964
TYPE
Private
CEO
ELLIS JOHN JR
REVENUE
$5M - $10M
INDUSTRY
Retail
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