Job Description

RC Health Services is currently hiring for the position of Office Coordinator at our Austin Training Center. As a top-tier healthcare training and certification course provider, we need a competent and capable individual to help us achieve day-to-day success in our operations.

As the Office Coordinator, you will be the first point of contact for our clients, students, vendors, and staff. This includes greeting visitors, answering phone calls and emails, scheduling appointments, managing office supplies, and performing other administrative duties as assigned.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to multitask and prioritize effectively.

In this role, you will be an integral part of our dynamic team, and your contribution will be vital to the success of our Austin office.

If you're passionate about providing exceptional customer service and are seeking an opportunity to grow your career, we encourage you to apply for this exciting position.

Responsibilities :

• Answer and forward phone calls and emails for our Austin and San Antonio locations while providing excellent customer service.
• Providing callers with necessary information about RS Health Services programs.
• Assisting potential students in registering for desired courses via phone.
• Check in and assist students with any questions or concerns they may have and ensure a smooth registration process by auditing student registrations and issuing provider cards to instructors when necessary.
• Manage upcoming classes by creating rosters, checking calendars, verifying class times, prices, and auditing class sizes and registration numbers.
• Maintain a clean and organized office environment at the assigned location by taking care of daily office maintenance tasks such as taking the trash out, restocking supplies, light cleaning, and making coffee in the morning.
• Maintain accurate inventory and cleaning sheets for classrooms, ensuring that necessary supplies are ordered in a timely manner.
• Assist with the revenue tracker for your office, collect payments from students, and send quotes and invoices.
• Be available to work 1 or 2 Saturdays a month as the weekend coordinator.
• Assist instructors with any questions or concerns they may have, and document student orders properly and efficiently.
• Create schedule / calendar reports for the upcoming week every Friday and send them to the appropriate team members.
• Perform interviews for Part-Time Instructors as needed to support the hiring needs of the Branch Manager and location.
• Assist with tracking the training of new hires to ensure all paperwork and necessary training is completed in a timely manner.

Requirements

• High school diploma or equivalent; associate degree or certification in office administration or related field is a plus.
• 1-2 years of experience in a similar role.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask, prioritize tasks effectively, and show initiative.
• Must be able to work as part of a team and have a friendly demeanor.
• Strong customer service skills.
• Be experienced in handling a wide range of administrative and executive support. related tasks with the ability to work independently with little or no supervision.
• Have strong written and verbal communication skills needed to produce comprehensive reports, compose professional emails, assign tasks, and accept and relay instructions from upper management.

The ideal candidate should possess excellent computer literacy skills, including proficiency in using various office software and computer applications.

They should be able to demonstrate their ability to use technology efficiently and effectively in completing their duties.

We offer a competitive salary, a comprehensive benefits package, and a supportive work environment. If you are a reliable and professional individual with a passion for customer service and helping others, please submit your resume and cover letter for consideration.

We look forward to hearing from you!

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Requirements

High school diploma or equivalent; associate degree or certification in office administration or related field is a plus.

1-2 years of experience in a similar role. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Ability to multitask, prioritize tasks effectively, and show initiative. Must be able to work as part of a team and have a friendly demeanor.

Strong customer service skills. Be experienced in handling a wide range of administrative and executive support. related tasks with the ability to work independently with little or no supervision.

Have strong written and verbal communication skills needed to produce comprehensive reports, compose professional emails, assign tasks, and accept and relay instructions from upper management.

The ideal candidate should possess excellent computer literacy skills, including proficiency in using various office software and computer applications.

They should be able to demonstrate their ability to use technology efficiently and effectively in completing their duties.

We offer a competitive salary, a comprehensive benefits package, and a supportive work environment. If you are a reliable and professional individual with a passion for customer service and helping others, please submit your resume and cover letter for consideration.

We look forward to hearing from you!

Last updated : 2024-06-11