Responsible for direct oversight and management of clinical review processes within Appeals & Grievances Department.
Ensures regulatory compliance and timely processing for the Medicare and Medicaid appeal and grievance processes, quality of care concerns and any other inquires requiring clinical review for medical necessity, appropriateness of service or clinical quality.
Acts as subject matter expert to internal departments and delegated vendors to assure all are educated and complaint with requirements of appeals and grievance regulations and processing
Qualifications
Bachelor’s Degree required. Master’s preferred
5 plus years’ experience in managed care including appeals and grievance and/or compliance
2 years’ prior supervisory or management experience required
Strong knowledge of federal, state and managed healthcare regulations and requirements