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WEC Business Services LLC
We Energies, a subsidiary of WEC Energy Group, is seeking a Residential Energy Services Consultant in our Appleton, Wisconsin location.
Job SummaryAs the primary customer contact, the RESC proactively and reactively responds to the sales and service needs of residential and small commercial customers including service delivery, outages, energy quality issues, new services (permanent and temporary), outdoor lighting, rewires, relocations, hold-off clearances, removals (permanent and temporary), cut-offs, metering, client jobs, and billing inquiries for gas and electric customers.
Job Responsibilities
Official transcripts are required and should be submitted at the time of your application; must be attached to application or provided to HR within ten (10) days of the posting closing date. If you do not have your transcripts, please take the necessary steps to be able to provide them prior to being scheduled for any testing.
Energy Services Consultant Presentation Exercise (ESCP): An interactive exercise in which the applicant will review data and make a brief presentation and answer questions from the panel. Competencies being measured are communication & presentation skills; customer service orientation; interpersonal presence; and overall performance. Suggested Preparation: Review of competencies and associated definitions (which can be obtained from the HR Consultant listed on the posting). Practice answering questions relating to the competencies, and making an oral presentation. Test: Sales and Marketing Structured Interview (SMSI) : Relevance of training and experience as related to the job, customer service orientation, sales and marketing skills, and communication skills. Suggested Preparation: Review of competencies and associated definitions (these can be obtained by contacting the HR Consultant listed on the job posting). Practice answering questions related to competencies. Review of basic arithmetic skills such as addition, subtraction, multiplication, and division. Review of interview guidance literature which can be found on the internet or at public libraries.
Full Time
$65k-80k (estimate)
06/28/2024
07/14/2024
wecenergygroup.com
GREEN BAY, WI
3,000 - 7,500
2015
Public
DON CONNER
$5B - $10B
Utilities
WEC Energy provides electricity generation and natural gas delivery services for residential, commercial and industrial sectors.
The following is the career advancement route for Residential Energy Services Consultant positions, which can be used as a reference in future career path planning. As a Residential Energy Services Consultant, it can be promoted into senior positions as an Energy Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Residential Energy Services Consultant. You can explore the career advancement for a Residential Energy Services Consultant below and select your interested title to get hiring information.