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Purpose for the Position
The Front Office supervisor will assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards.
To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations.
The Front Office Supervisor Essential Responsibilities :
To do this kind of work, you must be able to :
Physical Demands : Lifting 20 lbs. Maximum with frequent lifting and / or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing.
Environmental Conditions : Inside : Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.
Math Skills : Requires mathematical development sufficient to be able to : Deal with system of real numbers; algebraic solution of equations;
and probability and statistical inference. Apply fractions, percentages, ratio and proportion.
Language Skills : Must have developed language skills to the point to be able to : Read newspapers, periodicals, journals, and manuals.
Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
Participate in discussions and debates. Speak extemporaneously on a variety of subjects.
Relationships to Data, People and Things :
Data : Coordinating : Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data;
executing determination and / or reportin on events.
People : Supervising : Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency.
A variety of responsibilities are involved in this function.
Things : Handling : Using body members, hand tools, and / or special devices to work, move, or carry objects or materials.
Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.
Specific Vocational Preparation : Formalized and vocational training must include : 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager / Director of Operations level.
2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager / Director of Operations level.
Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.
Last updated : 2024-07-23
Full Time
$43k-58k (estimate)
07/25/2024
08/24/2024
The job skills required for Front office supervisor include Front Office, Housekeeping, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front office supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front office supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front office supervisor positions, which can be used as a reference in future career path planning. As a Front office supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front office supervisor. You can explore the career advancement for a Front office supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.