RESPONSIBILITIES:

The Manager, Accounts Receivable Billing and Closing is responsible for the client service accounts receivable of community association clients and their underlying property owners / members. This position will interface with the property managers, community property owners / members, community association Board of Directors, real estate title companies and banking partners in handing AR inquires and processes. This is a "hands-on" position from a services perspective.

Manager Accounts Receivables Billing and Closing will be responsible for:

• Timely and accurate processing of daily work queues including coupons, statements, billing and closings
• Weekly reports on department service metrics and work queues
• Service provider relationship management with respect to service provider billing / AR
• Client and service provider satisfaction with the underlying department processes
• New client integration planning and consultation
• Recruiting, hiring, training, reviewing and mentoring staff
• Development, implementation and maintenance of department and client community SOPs and internal controls
• Trouble-shooting and resolving escalated issues
• Financial consultation with property managers, general managers and community Board of Directors with respect to billing and AR matters
• Process improvement recommendations and implementation
• Becoming a “subject matter expert” in the CiraConnect technology platform with respect to accounts receivable services.
• Plus other work related tasks as needed

This position can be located in either our Winter Grarden Florida or Plano Texas office

QUALIFICATIONS:

The qualifications for the position include the following:

• Accounting, finance or general business degree from a 4-year accredited college / university
• 5 years minimum experience as a consumer Accounts Receivable or Revenue Manager / Controller / Accounting Manager level or higher
• Supervision of a billing, accounts receivable or revenue department with a minimum of 5 employees
• Proven experience in a high volume receivables operation
• Strong understanding of internal control concepts and processes related to billing / AR payment processing
• Real estate, property management and/or outsourcing industry experience (2 years of recent experience) a plus
• Hands on experience with a mid to upper tier accounting software package
• Exceptional computer skills (power user)
• Strong organizational and prioritization skills
• Strong interpersonal/communication (written and verbal) skills
• Ability to work efficiently in a dynamic, challenging, high change/growth environment
• Ability to travel (5 -10%)

Pay and Benefits:

$45,000 to $65,000 based on education and experience

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays

OVERVIEW:

Accounts Receivable Billing and Closing Manager

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000 firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What is your pay expectation for this position?

Ability to Relocate:

• Plano, TX: Relocate before starting work (Required)

Work Location: In person