18 Desktop support Jobs in Plano, TX
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
RealManage is Hiring a Desktop support Near Plano, TX
Overview :
CiraConnect maintains an in-house software development team that places a premium on integrated software solutions and business process automation as tools to enable our employees to better service our clients and increase their job satisfaction.
Responsibilities :
This is not a remote position
The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues.
To be considered you must be self-motivated, pleasantly aggressive, and have high personal ethics. You must be able to develop professional and personal relationships with co-workers and end-users, and you must be a positive and people-oriented person with excellent oral and written English communication skills.
Attention to details is a must.
- Install drivers / hardware
- New user set ups (set up new login profiles, printers, shortcuts, mapped drives, etc.)
- Hardware support (desktops, laptops, printers, etc.)
- 1st and 2nd level troubleshooting
- Assist with higher level tasks when needed
Qualifications :
- 2 years of desktop support experience
- Intermediate knowledge of networking (wired and wireless)
- Office apps (documents, spreadsheets primarily)
- Desktop Support knowledge within a corporate environment (domains, DNS, etc)
- 1st to 2nd level troubleshooting skills (some issues will require more than basic PC knowledge)
- Great attention to details
- Willing to learn new tasks / skills
- Good written AND verbal communication skills
- Pleasant personality and ability to clearly communicate with people.
- Must be able to succeed in a dynamic team environment and be open to overtime when necessary
Pay and Benefits :
$55,000 to $65,000, depending on education and experience.
Benefits include : Medical Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
11 paid Holidays
Last updated : 2024-07-02
Job Summary
Full Time
$49k-61k (estimate)
07/04/2024
07/06/2024
realmanage.com
Plano, TX
500 - 1,000
Related Companies
The job skills required for Desktop support include Troubleshooting, Networking, Desktop Support, Verbal Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
Similar Jobs
Popular Articles
