General Description:

The Property Manager provides a range of customer management services to tenants of Realty Pros properties from first entry and lease development, site inspections, and tenant certifications, and lease expiration close-out. This position interacts on a daily basis with the property case managers, accountant, maintenance technicians, and company owner.

Essential Duties and Responsibilities

• Must have familiarity with or prior experience using the Buildium system
• Primary liaison with tenants on landlord-tenant issues
• Provide move-in/move-out responsibilities & Maintain tenant rolls
• Primarily responsible for annual rental certifications, lease addendums, program requirements
• Primarily responsible for tenant files, accurate documentation for identified program, and other records pertaining to the specific asset
• Provide timely responses to and manage tenant requests
• Prepare and send tenant correspondence eg. newsletter, memos, violation and eviction notices
• Manage unit work order actions in property management system
• Participate in weekly site inspections and document/follow-up on tenant related issues
• Meet with case managers regularly regarding tenant issues
• Sales: Finding new property management clients

Required knowledge, skills, abilities

Minimum 5 years property/tenant management experience or equivalent direct customer management experience

Attention to detail and ability to multi-task

Ability to effectively solve problems through use of analytical skills

Ability to work independently with minimal supervision

Functional knowledge of Microsoft Office, Buildium or similar property management programs

Good written and verbal communication skills

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to drive, stand, walk, climb stairs, sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

Hours of Work: M-F: 9-12pm and 1-4pm (Mandatory Lunch break from 12-1pm); Emergencies only: After hours and or week-ends may be required from time to time.

Salary: Starting $19 per hour

Job Type: Part-time

Pay: $19.00 - $20.00 per hour

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 5 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person