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GROW WITH US
As the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our customers, service our communities, and care for our environment.
We are a team of trusted advisors and partners committed to superior customer service. We are a diverse group with a shared commitment to excellence and providing high caliber service. We are a collaborative and supportive team and looking for a motivated self-starter to join us!
We encourage Recology employees to G.R.O.W. with Us professionally and personally by:
You can G.R.O.W. with Us by becoming our Customer Service Specialist 1
THE ROLE
Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.
ESSENTIAL RESPONSIBILITIES INCLUDE, AND NOT LIMITED TO:
QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Skill and/or Ability to:
RECOLOGY OFFERS:
RECOLOGY BENEFITS MAY INCLUDE:
SUPPLEMENTAL INFORMATION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
Full Time
Utilities
$69k-89k (estimate)
01/13/2024
06/22/2024
recology.com
SEATTLE, WA
3,000 - 7,500
1920
DEREK RUCKMAN
$1B - $3B
Utilities
Recology provides organics, recycling, and solid waste collection and processing services to over 130 communities in California, Oregon, and Washington. Recology owns and operates composting facilities, transfer stations, materials recovery facilities, and landfills to meet the needs of surrounding municipalities. These services include: residential and commercial recycling, materials recovery, construction and demolition debris recycling, large-scale composting of food and other organic waste, compost sales, waste collection, transfer and landfill operations, and green planning services. Reco...logy is the largest employee-owned company in the industry, where success largely stems from the dedication of its employees, the services provided to customers, and the company's genuine concern for a sustainable environment. Recology prides itself on its culture, diversity, expertise, and commitment to the environment. At Recology, you will find smart, passionate, and creative people who constantly take on the challenge of helping customers meet their goals and divert more and more from landfills.
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The job skills required for Customer Service Specialist (Hybrid-Remote) include Customer Service, Billing, Commitment, Microsoft Office, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist (Hybrid-Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist (Hybrid-Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist (Hybrid-Remote) positions, which can be used as a reference in future career path planning. As a Customer Service Specialist (Hybrid-Remote), it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist (Hybrid-Remote). You can explore the career advancement for a Customer Service Specialist (Hybrid-Remote) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.