5 Systems Engineer Jobs in Weston, MA
Recruiterboom is Hiring a Systems Engineer Near Weston, MA
Our client, a leading FinTech company based in the Boston area, is seeking a Systems Engineer to join their Customer Success and Operations team. This person will work closely with CS Managers to bridge the gap between our client's systems and customers. The ideal candidate should demonstrate the ability to work hands-on with modern technologies while solving complex problems and providing superior client support service for our client's SaaS offering.
Key responsibilities:
- Deep technical and usable experience in Financial Services SAAS platforms.
- Technical liaison within our Customer Success team.
- Effectively communicate to customers during complex SAAS impacting events.
- Perform complex triage management, break/fix, and restoration of production service.
- Collaborate with the various teams to ensure that problems are resolved effectively and efficiently.
- Support existing and modern technologies within our full software stack.
- Develop and utilize technical tools and scripted solutions to automate and enhance our daily processes.
- Participate in on-call rotation with other member of the team.
- Experience working in a SaaS environment.
- Hands-on technical experience as a Systems Engineer, Software Engineer, Software Support Engineer, Site Reliability Engineer (SRE), DevOps Engineer or related position.
- Strong presentation and interpersonal skills and experience working directly with clients.
- Ability to convey technical concepts to non-technical executives.
- Hands-on experience with Jira and ServiceNow (or similar project management/software development tools)
- Experience supporting a Windows environment
- Experience with monitoring tools to identify potential failures and support forensic investigation
- Bash/PowerShell/Perl/Python or other scripting experience
- Financial services/FinTech experience.
Job Summary
Full Time
$106k-128k (estimate)
07/02/2024
07/19/2024
recruiterboom.com
Boston, MA
<25
Related Companies
The following is the career advancement route for Systems Engineer positions, which can be used as a reference in future career path planning. As a Systems Engineer, it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Engineer. You can explore the career advancement for a Systems Engineer below and select your interested title to get hiring information.
