Red is seeking an experienced Senior Business Analyst with a background in commercial processes, customer engagement, and order management. Candidate will possess exceptional analytical skills, understanding of commercial operations, and the ability to drive business improvements through data-driven decision-making. (26 weeks Hybrid- 3 days a week in Bridgewater, NJ)

Key Responsibilities:

Business Analysis and Reporting, Create and present reports, dashboards, and visualizations to communicate insights and recommendations to stakeholders. Lead and manage projects aimed at improving commercial processes, customer engagement, and order management operations.

Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders.

Monitor project progress, manage risks, and ensure successful project delivery.

Stakeholder Collaboration:

Act as a liaison between business units, sales teams, IT, and external partners to ensure alignment and effective communication.

Facilitate workshops, meetings, and discussions to gather requirements and obtain stakeholder buy-in.

Provide support and guidance to junior analysts and team members.

Process Improvement:

Identify opportunities for process optimization and cost reduction in commercial operations and order management.

Develop and implement strategies to enhance customer engagement and satisfaction.

Utilize Lean, Six Sigma, or other process improvement methodologies to drive operational excellence. Assess and recommend technology solutions to improve business processes, customer engagement, and order management.

Qualifications:

Minimum of 7 years of experience as a Business Analyst, with a focus on commercial processes, customer engagement, and order management.

Proven track record of successfully leading and delivering complex projects.

Skills:

Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI).

Solid understanding of commercial operations, sales strategies, and customer relationship management (CRM) systems.

Experience with process improvement methodologies (e.g., Lean, Six Sigma).

If this is of interest, please attach your CV in WORD FORMAT to get started!