“NOTE: If selected for this position, you are required to perform ALL work onsite, based on the client’s specified hybrid work schedule (currently onsite 3 days a week: Tuesday, Wednesday and Thursday).”

Austin, TX (HYBRID)

Looking for n experienced Program Manager to work closely with our Solution Manager to deliver a series of mission critical projects for our Fortune 500 client’s Legal and Global Security business partner. Work closely with the various delivery team leaders from Business Process, Design, Technical Services, Data Management, Change Management and System Integration to ensure project deliverables are created / submitted based upon the agreed upon schedule and align with the project stakeholder expectations. The candidate will be able to demonstrate a proven track record of successful running large scale project management engagements. The Program Manager is accountable for the management and maintenance of key deliverables associated to each project, specifically:

Project Charter

Communication Plan

Project Management Plan

Project Schedule

Scope Management Plan

Benefits Tracker

Risk Register

Change Log

Project Status Report

Issue Log

Value Tracker

Additional Requirements

Minimum 10 years of years including 5 years managing large scale and complex programs

Experience in Legal operations a plus

Demonstrated large scale project management experience mandatory

Strong familiarity using tools required (Chorus, Quip, Keynote, Wrike) mandatory

Demonstrated ability to take initiative in an ambiguous environment mandatory

The Program Manager candidate must be prepared to:

Aggregate detailed plans from Business Process, Design, Technical Services, Data Management, Change Management and System Integration workstreams into a single comprehensive project view

Deal effectively with ambiguity and guide the various workstream leads towards consensus

Use tools for project reporting and communication (e.g Chorus, Quip, Keynote, Wrike, Miro)

Structure projects either using Agile / Waterfall / Hybrid methodologies that best aligns with variety of projects within the portfolio

Serve as the first point of issue escalation for the workstream leads

Document project work and status in Wrike (e.g. risks, issues, decisions, changes, schedule, tasks)

Work closely with the Solution Manager on specific Change Management activities (e.g. comms creation and delivery)

Coordinate deliverable development activities with the project’s Business Analyst, Technical Project Manager, and assigned Business Stakeholders

Use appropriate verification techniques to manage changes in scope and schedule

Comfortable objectively communicating project status, issues and risks based on data to project sponsors and leadership

Develop executive level project summaries as required using aforementioned tools