1 Hotel Front Desk Clerk Job in Newport, VA
Red Roof Inn and Suites - Newport News is Hiring a Hotel Front Desk Clerk Near Newport, VA
Job Summary:
We are seeking a customer-oriented Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing excellent service and creating a positive impression of our establishment.
Duties:
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Check-in guests efficiently and accurately, providing necessary information about the hotel and its amenities
- Handle guest check-outs, processing payments, and ensuring guest satisfaction
- Answer phone calls, emails, and in-person inquiries promptly and courteously
- Assist guests with inquiries, requests, and resolving any issues or complaints
- Maintain a tidy and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience
Experience:
- Previous experience in customer service, preferably in a hotel or resort setting
- Proficiency in using front desk software and handling cash transactions
- Excellent communication skills with fluency in English; bilingual or multilingual skills are a plus
- Strong phone etiquette and ability to handle multiple tasks efficiently
- Knowledge of guest relations practices and hospitality industry standards
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where your customer service skills will shine. If you are passionate about delivering exceptional guest services and thrive in a fast-paced setting, we invite you to apply for this exciting position.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Newport News, VA 23603 (Required)
Ability to Relocate:
- Newport News, VA 23603: Relocate before starting work (Preferred)
Work Location: In person
Job Summary
Part Time | Full Time
$27k-35k (estimate)
06/07/2024
10/03/2024
The job skills required for Hotel Front Desk Clerk include Customer Service, Guest Service, Cash Handling, Communication Skills, Guest Relations, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
Similar Jobs
Popular Articles
