HH Red Stone is a quickly growing Property Management Company specializing in Student Housing. We are seeking an Office Assistant to work with a dynamic team and provide exceptional customer service to students at our property located in Baltimore, MD. 

SUMMARY: Performs day-to-day office and leasing duties with the goal of driving occupancy, move ins, and lease renewals. Provides outstanding customer service to potential and current residents, vendors, and clients while maintaining highest possible budgeted occupancy.

DUTIES AND RESPONSIBILITIES:

• Interact with current and prospective residents to achieve maximum occupancy
• Generates and manages traffic, conducts leasing tours, qualifying potential residents, preparing lease paperwork
• Deliver customer service that exceeds expectations to all customers, vendors, residents and internal team members
• Review, prioritize and distribute resident requests to include work orders, concerns and special requests
• Assists with planning of resident events
• Works with marketing department to ensure that all property marking materials, website information, reports and advertisements are correct and up to date
• Completes leasing paperwork and documentation to company standard and ensures updated compliant record keeping
• Remains up to date with all regulatory and State/Federal requirements, including Fair Housing Certification
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• High school diploma or general education degree (GED)
• Computer skills required: Microsoft Office Suite
• Other skills required:
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • 1 year direct sales experience, office or customer service experience required.

What YOU Bring to the Table: 

• Ability to work in a fast paced environment
• Teamwork focused approach
• Positive attitude
• Excellent time management skills
• A responsible, reliable work ethic
• Communication skills
• Ability to work independently

What WE Bring to you:

• Full benefits including medical, dental, vision, life insurance, 401K and more
• A GREAT work environment
• competitive wages
• Opportunities to grow within the organization

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HH Red Stone is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: HH Red Stone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, predisposition or carrier status, disability, age, military or veteran status, or any other status protected by applicable law.