We are looking for an experienced and dynamic Front of House Manager to join our team. As a Front of House Manager, you will play a crucial role in overseeing the daily operations of the front of the establishment, ensuring exceptional customer service and a positive guest experience.

The ideal candidate should have strong leadership skills, a customer-centric mindset, and the ability to manage and motivate a team effectively.

Responsibilities:

• Supervise and lead front-of-house staff, including hosts, servers, and bartenders
• Oversee day-to-day operations, including opening and closing procedures
• Ensure a welcoming and organized front-of-house area for guests
• Coordinate with kitchen staff to ensure timely and accurate order delivery
• Monitor and manage reservations to optimize table turnover and guest satisfaction
• Address customer inquiries, concerns, and feedback promptly and professionally
• Implement and enforce health and safety standards in the front-of-house area
• Collaborate with the kitchen and bar to ensure seamless communication and service
• Assist in training and onboarding new front-of-house staff
• Contribute to creating a positive and enjoyable dining experience for guests

Requirements and Skills:

• Proven experience in a front-of-house management role in the hospitality industry
• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Knowledge of restaurant operations, customer service best practices, and point-of-sale systems
• Ability to handle customer issues with diplomacy and resolution
• Familiarity with health and safety regulations in the food service industry
• Flexibility to work evenings, weekends, and holidays as needed
• High level of integrity and professionalism
• Ability to multitask and thrive in a fast-paced environment

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Work Location: In person