Description

If you are seeking a team rooted in a culture of coaching, collaboration, and belonging you should consider joining Team ReDiscover! As the recipient of the 2021 Lee’s Summit Chamber of Commerce Truly the Best Award, ReDiscover “exemplifies good business practices, strong employee relations, and contribution to the community.”  ReDiscover is a group of diverse professionals innovating, leveraging best practices, having fun, and supporting our community, specifically those whose lives have been affected by mental illness or substance use. Since 1969, ReDiscover has been known in the southeastern Jackson County community for our mission to deliver efficient and cost-effective treatment for the people we serve.

By joining Team ReDiscover you can expect:

• To be part of a highly satisfied team: 93% of our employees “strongly agreed” that they are “very proud of the work they do”
• Empowerment to share your thoughts and ideas
• Engaging team collaboration, we support our communities and each other
• Competitive and equitable wages
• Robust benefits packages with options that best fit your needs!
• A company committed to the wellness and self-care of its employees
• To join us in our journey to our aspirational culture rooted in respect, excellence-focused, dedicated, inclusion, strategic, compassionate, optimistic, visionary, engaging and recovery-driven.
• To receive monthly and annual development meetings with your manager to help support your professional growth and development.

ReDiscover has an opening for a Counselor Technician to work full-time (40 hours a week), Monday to Friday 7:00am to 3:30pm at our Coed Residential Substance Use Disorder program located in Lee's Summit and Kansas City, MO.

POSITION OVERVIEW

Under the general direction of the Counselor Tech Supervisor and/or Team Leader, the Counselor Technician performs job after receiving general instructions. The Counselor Technician will provide high quality, patient centered clinical care and demonstrate effective communication with the client/family and the interdisciplinary team.

This role requires proactive multitasking and coordination. The Counselor Technician must embrace ReDiscover's aspirational culture of respect, excellence-focused, dedication, inclusion, strategic, compassionate, optimistic, visionary, engaging and recovery-driven.

Clinical services shall be provided in accordance with the policies and procedures of ReDiscover and the contractual requirements of the State of Missouri, Department of Mental Health, Division of Alcohol and Drug Abuse.

Responsibilities:

Strategy & Planning

• Monitoring clients in a safe environment, performing and documenting client safety rounds.
• Maintaining cleanliness of the program space.
• Administrative duties including but not limited to: taking inventory of client property, laundry, and office supplies.
• Facilitating structured activities with clients in accordance with their goals and treatment plan.
• May obtain vital signs and assist with meals and preparation as needed.
• May perform same sex urine drug screens and pregnancy tests as needed.
• Demonstrates culturally competent respect for all clients and guests through verbal and non-verbal behaviors and assists them as needed.
• Safeguards Protected Health Information written and electronically and maintains confidentiality.
• Other duties as assigned.

Operational Management

• Counselor Technicians will work with clients in a one on one or group setting taking place in an office, residential facility, and/or clients place of residence.
• Good written, oral, and interpersonal communication skills.
• Acts with integrity by observing ReDiscover policy/procedures, accreditation standards, laws and ethics.
• Supports the strategic goals and mission/vision/values of ReDiscover when interacting with clients, co-workers and community stakeholders.
• Contributes to the mission of ReDiscover by adjusting work priorities and duties as needed to meet unforeseen demands.

Qualifications

POSITION REQUIREMENTS

Formal Education & Certification

• High School Diploma or GED required.

Knowledge & Experience

• A valid automobile operators license is required. As applicable for the program needs, individuals may be required to obtain a Class E drivers license in Missouri.
• Requires basic to Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as G-Suite.

Personal Attributes

• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Deadline oriented with attention to process improvement.
• Highly self-motivated and directed.
• Team-oriented and skilled in working within a collaborative environment.
• Unwavering commitment to inclusion, reducing disparities related to behavioral health, and respectfully advocating for under-represented groups.

Work Conditions

• Schedule and location of work are based on the needs of the program. This would include, but not limited to, evenings, overnights, weekends, and holidays.
• Ability to lift up to 20lbs with frequent lifting and/or carrying of objects.
• Prolonged period of sitting at a desk and working on a computer.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
• The work also requires the following physical abilities to perform the essential job functions: hearing, mental acuity, speaking, driving (as required), walking and visual acuity.