Leasing Manager

CLASSIFICATION: Full-Time, Hourly, Non-Exempt

COMPENSATION: $18 Per hour Ability to earn performance bonuses

TEAM: Redstone Residential is a national student housing operator, headquartered in Provo, Utah. Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

• We Are Believers
• We Earn and Cultivate Trust
• We Communicate Authentically
• We Stay The Course
• We Embrace and Affect Change
• We Strive for Excellence

POSITION SUMMARY: The Leasing Manager supports the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent collections, staff administration as well as general customer service and resident happiness.

RESPONSIBILITIES:

• Reach daily/weekly/monthly Community leasing goals through creative marketing strategies, successful renewal campaigns, and positive staff motivation
• Help with daily leasing operations, including prospect tours, phone calls, and email communications
• Resolve resident concerns and questions
• Utilize company-standard leasing tools including the Entrata leasing workflow, general website SEO and online/social marketing, etc.
• Maintain resident ledgers to ensure correct balances
• Work as part of a team to bring happiness to all residents and team members

QUALIFICATIONS:

• Exemplary customer service and sales skills
• Warm and friendly demeanor
• Proficient computer skills including Microsoft Office, Gmail, Google Drive
• High School diploma or GED equivalent required; college experience preferred
• Ability to handle a fast-paced, sometimes high-stress environment