Redwood Cove Healthcare Center is a leading healthcare facility nestled in the heart of Ukiah, California. Our center is dedicated to providing compassionate care and support to our residents in a warm and welcoming environment. We are committed to excellence in patient care and strive to create a positive and uplifting experience for all who walk through our doors.
Job Title: Receptionist
Company: Redwood Cove Healthcare Center
Location: Ukiah, California
Position Overview: We are currently seeking a friendly and organized Receptionist to join our team. The Receptionist will serve as the first point of contact for visitors, residents, and staff and will play a crucial role in creating a welcoming and efficient environment. This position offers the opportunity to be a part of a dedicated team and contribute to the overall success of our healthcare center.
Responsibilities:

• Greet visitors and residents in a friendly and professional manner, providing assistance and direction as needed.
• Answer incoming phone calls and route them to the appropriate department or individual.
• Respond to inquiries from residents, families, and the public, providing accurate information and excellent customer service.
• Maintain the reception area in a neat and organized manner, ensuring a welcoming and comfortable environment for visitors.
• Assist with administrative tasks, including filing, data entry, and sorting mail.
• Schedule appointments and coordinate meetings as requested by staff members.
• Collaborate with other departments to ensure smooth communication and workflow.
• Uphold confidentiality and privacy standards in handling resident and employee information.
• Perform other duties as assigned to support the overall operation of the healthcare center.

Qualifications:

• High school diploma or equivalent required; additional education or training in office administration is a plus.
• Previous experience in a customer service or administrative role preferred.
• Excellent communication and interpersonal skills, with a positive and professional demeanor.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and other computer applications.
• Ability to work independently with minimal supervision and as part of a team.
• Compassionate and empathetic attitude toward residents, families, and colleagues.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays, as needed.

Benefits:

• Competitive wages
• Comprehensive benefits package, including health, dental, and vision insurance
• Retirement savings plan with employer match
• Paid time off and holiday pay
• Opportunities for career advancement and professional development
• Supportive work environment with a focus on employee well-being

If you are a friendly and organized individual looking to make a difference in the lives of others, we encourage you to apply for the Receptionist position at Redwood Cove Healthcare Center.
Redwood Cove Healthcare Center is an equal opportunity employer and is committed to diversity in the workplace. We value and celebrate the unique backgrounds, experiences, and perspectives of our team members. Join us in our mission to provide exceptional care and support to our residents.