1 Branch Experience Manager Job in Sebastopol, CA
Redwood Credit Union is Hiring a Branch Experience Manager Near Sebastopol, CA
Essential FunctionsSales and Service
- Manage branch, employees and resources to ensure delivery of excellent service to all Members, volunteers, internal employees, and service providers by ensuring that Members are informed and aware of our full range of products and services
- Branch goal achievement by ensuring staff effectively cross-sells RCU, RCU Investment Services, RCU Insurance Services and RCU Auto Services products and services
- Allocate assigned goals among branch staff ensuring overall branch goal achievement
- Support an effective sales and service culture by coaching, recognizing and rewarding branch staff for achievement of sales and service goals
- Establish and maintain relationships with key contacts in the community
- Ensure ongoing staff training and development
- Plan, coordinate, communicate, and execute regular staff meetings
- Ensure branch staff receives and understands important organizational communication
- Collect and analyze weekly/monthly reports to evaluate strength and weaknesses of branch to improve performance
- Actively recruit, interview, select, and hire qualified employees
- Conduct and deliver performance evaluations and merit increases for branch staff
- Review and identify cost effective and efficient utilization of branch resources
- Ensure acceptable branch audit by ensuring compliance with established policy and procedures
- Safeguard Member information and ensure confidentiality by following established policy and procedures
- Support branch staff to ensure they are able to perform all of their job duties, including being able to perform those functions yourself as needed
- Excellent leadership and problem-solving skills
- Ability to influence and motivate others
- Ability to direct and supervise the work of others
- Thorough knowledge of modern sales management principles, practices, and techniques
- Knowledge of business development methods and practices and program development
- Thorough knowledge of branch operations policies and procedures
- Ability to maintain a valid California driver’s license
- Ability to obtain and maintain registration with the National Mortgage Licensing System and Registry in compliance with the requirements of Federal Law, including the SAFE ACT and NCUA part 761
A combination of education and experience equivalent to a bachelor’s degree in business administration, Accounting, Finance or closely related field. 4 years' experience in management of financial services, sales, or operational management
We want to hear from you and how you would help to lead our Point Arena Branch, taking member service to a whole new level!
Compensation: Base starting range: $108,000 to $166,000 annually, commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Job Summary
Full Time
Banking
$72k-88k (estimate)
06/10/2024
07/07/2024
redwoodcu.org
CLOVERDALE, CA
200 - 500
1950
Private
NEGRI CYNTHIA
$50M - $200M
Banking
Related Companies
The job skills required for Branch Experience Manager include Leadership, Coaching, Products and Services, Business Development, Branch Operations, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Branch Experience Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Branch Experience Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Branch Experience Manager positions, which can be used as a reference in future career path planning. As a Branch Experience Manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Branch Experience Manager. You can explore the career advancement for a Branch Experience Manager below and select your interested title to get hiring information.
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