We're Hiring! Join Refined Home Services as a Production Manager!

Refined Home Services has been a trusted contractor for installing roofs, windows, doors, siding, decks, and solar panels for over eight years. We've expanded our services to include electrical, plumbing, and HVAC maintenance and installation to better serve our customers.

As we continue to grow, we are looking for a dedicated and experienced Project Manager to join our dynamic team. Our team of professionals is fully licensed, insured, and certified in the latest energy-efficient products and techniques. We combine modern technology with traditional craftsmanship to ensure homes look and perform their best.

At Refined Home Services, we value safety, quality, honesty, communication, professionalism, and respect for every employee, fostering a culture of learning and growth. As a locally owned business serving Southern New Hampshire, Northern Massachusetts, and Southern Maine, we pride ourselves on quality products, expert installation, and exceptional customer service—guaranteed.

If you're looking for a company that values your expertise and offers opportunities for professional growth, apply today!

Job Summary: As the Production Manager, you'll play a central role in customer service. Your duties involve communicating with customers and coordinating the planning, scheduling, ordering, and delivery of materials, crews, and subcontractors for different construction projects. To do this effectively, you'll need to be proficient in contractor CRM and accounting software (like QuickBooks, JobProgress/Leap, Acculynx, and Service Titan) to keep track of projects and manage finances accurately and efficiently.

Your Responsibilities

Project Planning and Scheduling

• Create and maintain detailed project schedules.
• Handle permits, insurance, and other project requirements.
• Assign tasks to crews and subcontractors, ensuring smooth coordination.
• Monitor project progress and adjust schedules as needed to meet deadlines.

Material Management

• Create accurate materials lists for proposals based on sales rep project specifications.
• Order material, schedule deliveries, confirm drop locations and ensure timely arrivals.
• Ensure materials meet project specifications and are delivered on time.
• Track and manage inventory and oversee supply logistics.
• Maintain good relationships with lumber yards and manufacturers (CertainTeed, Owens Corning, Andersen, ProVita, etc.)

Crew and Subcontractor Management

• Draft and manage weekly work orders for all crews.
• Coordinate construction crews and subcontractors' activities and schedules.
• Provide necessary resources and information for effective task completion.
• Maintain regular communication with project foremen for smooth project execution.

Customer Service

• Utilize Leap CRM software to manage project data and client communications.
• Manage and draft change orders requiring homeowner approval and invoicing for changes.
• Handle all customer interactions, including compliments and complaints, to ensure satisfaction.
• Keep client, manufacturer, and pricing information up-to-date.
• Deliver exceptional customer service and promptly address client issues.

Accounting and Financial Management

• Track project costs, manage budgets, and process invoices using accounting software.
• Ensure accurate and up-to-date financial records.
• Prepare regular financial reports for management review.

Compliance and Quality Assurance

• Ensure projects comply with local building codes, safety regulations, and company standards.
• Implement quality control measures to uphold high workmanship standards.
• Address and resolve any on-site issues or defects promptly.

Your Qualifications

• Production Manager experience in the construction industry, preferably with expertise in roofing, siding, windows, doors, decks, and solar panels. Plumbing, electrical and HVAC are a plus.
• Proficiency in contractor CRM and accounting software (e.g., QuickBooks, JobProgress/Leap, Acculynx, Service Titan).
• Professional customer service experience ensuring that all client interactions are courteous, respectful, and reflective of the values and standards of Refined Home Services.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Solid understanding of construction methods, materials, and regulations.
• Strong problem-solving skills and attention to detail.
• Valid driver’s license.
• Industry certifications or degrees in Construction Management, Business Administration, or a related field are a plus!

What we offer

• Competitive salary with performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Paid time off and holidays
• Supportive and collaborative work environment

Ready to Join Us?

If you're a dedicated professional ready to take on a new challenge with a company that values excellence, we want to hear from you! Submit your resume and cover letter today.

Refined Home Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply now and become a key part of our successful team!

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Overtime pay

Ability to Commute:

• Atkinson, NH 03811 (Required)

Ability to Relocate:

• Atkinson, NH 03811: Relocate before starting work (Required)

Work Location: In person